Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Helpdesk Associate - Technical Troubleshooting at NTT DATA

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Troubleshooting, Communication Skills, Customer Handling, Problem Identification, Problem Resolution, Email Support, Chat Support, Phone Support, Writing Skills, International Calling Experience, Teamwork, Diversity Awareness, Shift Flexibility, L1 Technical Guidance, Independent Work

Industry

IT Services and IT Consulting

Description

Must be a Graduate. Good communication skills with international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Mandate work from office. 1-3 Years of Experience Ability to work independently within a diverse global team Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.

Responsibilities

Provide L1 technical guidance in activities associated with identification, prioritization, and resolution of reported problems through Phone, Email, and Chat. Work independently within a diverse global team while handling customer inquiries effectively.