Start Date
Immediate
Expiry Date
01 Oct, 25
Salary
45000.0
Posted On
03 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Other Industry
We Build Recruitment are now looking to recruit for a Helpdesk Manager on behalf of our client, a leading facilities management company based in Greater Manchester.
THE ROLE
This is a great role for a candidate with prior experience as a Helpdesk Manager within Facilities Management.
As Helpdesk Manager, you will be responsible for leading a high-performing support team, ensuring all reactive, project, and planned maintenance tasks are completed efficiently. You’ll manage the internal tracking system, overseeing accurate data entry and ensuring compliance with SLAs, KPIs, and contractual obligations. Your role will involve refining helpdesk operations, mentoring and training your team, and creating structured processes for seamless service delivery.
KEY RESPONSIBILITIES:
MAIN DUTIES