Helpdesk Support Technician at Teksystems Global Services LLC

Topeka, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

20.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Desktop Support, Help Desk Support, ServiceNow, Troubleshooting, Customer Service, Active Directory, Mobile Devices, Device Imaging, Asset Management, Inventory Management, Technical Troubleshooting, Communication, Deployment, LAN/WAN, Audio/Visual Equipment, Technical Documentation

Industry

IT Services and IT Consulting

Description

Help Desk Support Technician Workplace Type: On-site Worksite Location: Topeka, KS 66603 Job Category Help Desk Technician / Analyst Industry-Standard Job Titles (for Matching) Support Technician Help Desk Support Technician Help Desk Support Help Desk Analyst IT Support Technician Help Desk Technician Desktop Support Analyst Desktop Support Service Desk Technician Help Desk Support Specialist Top Skills – Must Haves Desktop support Help desk support ServiceNow Troubleshooting Customer service Active Directory Mobile devices Device imaging Asset management Inventory management Top Skills – Details Technical troubleshooting and problem solving Customer service and communication Device imaging, deployment, and system knowledge Secondary Skills – Nice to Haves CompTIA A+ Microsoft Certified Professional (MCP) Windows 10 Job Description We are seeking two on-site Help Desk Support Technicians to provide hands-on technical support in a professional environment. This is a great opportunity for individuals with entry-level IT experience or technical education who are looking to build their careers in information technology. Primary Responsibilities Provide end-user technical support (in person, phone, and remote) Install, maintain, and troubleshoot computer hardware and software Image, deploy, and redeploy end-user devices Maintain hardware and software inventory and asset records Support LAN, Wi‑Fi, communication systems, and mobile devices Set up and support audio/visual equipment for meetings Create and maintain technical documentation and knowledge base articles Required Skills Strong troubleshooting and problem-solving abilities Excellent customer service and communication skills Ability to work independently with moderate supervision Knowledge of distributed computing environments Experience with device imaging and deployment Asset and inventory management experience Technical documentation and writing skills Technical Knowledge Experience using current versions of the following: Microsoft Windows operating systems Microsoft Office Microsoft Active Directory LAN/WAN networks Wi‑Fi and communication systems Device imaging software Audio/visual equipment Mobile devices and smartphones Experience Requirements Minimum of six (6) months of experience advising and assisting computer users in a distributed computing environment Relevant education may substitute for experience Education Requirements High School Diploma or equivalent Preferred Certifications Microsoft Certified Professional (MCP) CompTIA A+ CompTIA Network+ Job Type & Location This is a Contract to Hire position based out of Topeka, KS. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Topeka,KS. Application Deadline This position is anticipated to close on Feb 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The primary responsibilities involve providing end-user technical support via in-person, phone, and remote methods, alongside installing, maintaining, and troubleshooting computer hardware and software. Technicians will also manage device imaging, redeployment, and maintain inventory and asset records for hardware and software.