WHO ARE WE?

We’re BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. We’ve been in the IT business since the advent of office computers, providing our clients with exceptional products, service and knowledge.
We’ve spent decades developing a reputation for excellence and honesty, and now we’re looking for help with Ethernet cabling for computers, WiFi networks and camera installations. You’ll work with our team to provide desktop support to clients when not working on projects. If you’re looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you.

WHY CHOOSE BSC SOLUTIONS GROUP?

We’re not interested in making a short-term hire – if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you. We take care of our people, and we can prove it. Here’s what you’ll get:

• Salary commensurate with experience.
• Generous benefits package.
• We have a hybrid work environment. Work at home / in the office / at the client premise.
• We supply training for Working at Heights / Lift truck operation.
• We supply the tools.
• You supply your own vehicle and are reimbursed for kms driven.
• Constantly explore cutting edge technology with a focus on infrastructure and cybersecurity.
• Fun and friendly team-oriented work culture.

QUALIFICATIONS

• Please complete the questionnaire at the end, along with your resume.
• Experience working in an IT support or help desk role.
• Experience working in a customer facing role.
• Intermediate level skill with Office 365.
• Post-secondary degree or diploma in IT, networking or similar.
• Experience with end user IT support
• Ability to read colours
• Ability to work in a physically demanding atmosphere including, but is not limited to: carry, raise and climb a ladder, carry, lift and handle heavy equipment and/or tooling.
• Job planning and ability to read site drawings

WHAT YOU’LL BE DOING

• Work with our ticketing system to ensure that every request is addressed as soon as possible.
• Answer incoming client calls, triage the issue, and resolve remotely.
• Create / administer Office 365 accounts, install and support popular applications, respond to infrastructure and cybersecurity alerts, troubleshoot general IT issues.
• Prepare new computers and other products for delivery to clients.
• Remote and on-site IT Support of business users
• Deliver and setup equipment such as laptops, desktops, WiFi Access Points, printers, etc..
• Pull Ethernet cable to termination points
• Terminate Ethernet cables
• Install cabinets and racks

We’re not interested in making a short-term hire – if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you. We take care of our people, and we can prove it. Here’s what you’ll get:

• Salary commensurate with experience.
• Generous benefits package.
• We have a hybrid work environment. Work at home / in the office / at the client premise.
• We supply training for Working at Heights / Lift truck operation.
• We supply the tools.
• You supply your own vehicle and are reimbursed for kms driven.
• Constantly explore cutting edge technology with a focus on infrastructure and cybersecurity.
• Fun and friendly team-oriented work culture