• Annually:£23,480 plus 3.5% rota allowance and £200 (hybrid) home working allowance per annum
• Region:West Midlands
• Location:Birmingham - CIBA Building
• Department:NSPCC Helpline
• Vacancy Type:Permanent
• Closing Date:25 April 2025
  Please note that this vacancy involves a hybrid arrangement of home and office working and therefore candidates will need to be within a commutable distance of our Birmingham Helpline office.

WHAT SKILLS ARE WE LOOKING FOR?

You will:

• Be someone with excellent interpersonal, written and oral communication skills with previous Customer Service experience.
• Have a strong attention to detail and great enquiry and questioning abilities, which have been acquired from previous experience in working in a high demand customer service environment.
• Have good IT skills.
• Meet demanding targets, where self-discipline and the ability to work quickly are essential, to allow us to effectively deliver a child focused service that positively impacts on the lives of children and families.

Please refer the Job description for details