Helplines Counsellor at Presbyterian Support Northern

Maungakiekie-Tāmaki, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Counselling, Psychology, Social Work, Crisis Intervention, Emotional Support, Mental Wellbeing Support, Empowering Communication, Effective Support, Flexible Working, Helpline Operation, Text-line Operation

Industry

Non-profit Organizations

Description

Ko mātou tēnei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine. Everything we do is informed by our purpose to enable our clients to have a better life; and our values of Hope, Trust & Integrity, Compassion, Partnership, Tangata Whenua. For more than half a century, Lifeline Aotearoa has been there helping New Zealanders in crisis or distress. Lifeline provides a 24/7 nationwide helpline and text-line counselling service to support the emotional and mental wellbeing of our callers and communities. Te Kowhiringa I The Opportunity Our Lifeline Counsellors work allocated shifts on a fortnightly basis to answer calls across our helplines and or text message line. The shifts are from 7am to 3.30pm and 3.30pm to 12.00am. You must be able to do both of these shifts and be able to work one weekend a fortnight. Ngā pūkenga kei a koe I Your Skills and Experience You will have: A Social Services related degree (Counselling, Psychology, Social work) Experience providing counselling support Able to work flexible working hours, including evenings and weekends. Have a passion for supporting people when they are most distressed in a way that is empowering and effective. Can work 32 hours a week. Live in Auckland Ngā āhuatanga hirahira o te mahi nei I Highlights of Working with Us We are committed to creating a diverse work place where you can look forward to feeling included and valued for your contribution. Examples of our commitment, include that we are a dementia friendly organisation, a DVFREE Tick Accredited employer, a member of Te Uru Tāngata Centre for Workplace Inclusion; and a member of the Pride Pledge. In addition to having a significant impact on the wellbeing of others and saving people's lives, we are able to offer you access to: Monthly professional external supervision Additional pay for overnight shifts and late weekend shifts Opportunities for ongoing professional and career progression An opportunity to have your personal development financially supported through our PSN scholarship programme Access to free professional and external counselling, support and advice through our Employee Assistance Programmes A range of discounts from services and products through our BOOST programme Recognition if you successfully refer any friends or family to work for PSN Formal recognition of your service, from five years of service with us Kiwi saver paid in addition to your wages Ability to purchase up to an extra 10 annual leave days Please contact us at Recruitment@psn.org.nz if you have any questions or would like a copy of the Role Profile. To check out our Careers page, please copy and paste https://careers.psn.org.nz/ into your browser to learn more about us and working here, including other exciting opportunities with us. E hika ma, Tono a mai! (What are you waiting for )… join our team and be part of the solution!

Responsibilities

Lifeline Counsellors work allocated shifts to answer calls and text messages across the 24/7 nationwide helpline service. The role focuses on supporting the emotional and mental wellbeing of callers and communities during times of crisis or distress.