Manage Client Portfolio & Relationships

• Act as a passionate Brand Ambassador, embodying the Bulgari dream, fostering desire for the brand, and demonstrating exceptional presentation skills and ethics.
• Strategically develop and manage a portfolio of top clients, leveraging data analysis in collaboration with the local/regional HE Manager & Client Development teams.
• Build and nurture long-term, trust-based relationships with top clients, serving as a reliable advisor and offering exclusive, seamless, and personalized experiences before, during, and after sales.
• Drive client retention, elevate engagement, and maximize the development of existing top clients.
• Proactively scout, network, identify, and convert new high-potential prospects into long-term clients.
• Utilize CRM tools effectively, ensuring a 360° approach to accurate and qualitative client data sharing.
• Maximize brand touchpoints—stores, pop-ups, events, and third-party venues—to enhance prospect and client engagement.
• Collaborate with stakeholders across Corporate, Subsidiary, and Store levels to define and implement strategic client engagement initiatives
• Provide proactive feedback on past client initiatives, contributing insights for continuous improvement.
• Identify and express t
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