Position Details
· Position: Full-Time Hospital Security Guard / Patrol Officer
· Sites: Richmond Hill Medical Hospital
· Hours: 40 hrs

· Pay Rate: $22.00–$24.00/hr

Key Responsibilities
· Conduct regular patrols of hospital grounds including entrances, exits, hallways, patient-care units, and parking areas.
· Deliver exceptional customer service/concierge service by greeting and assisting patients, visitors, and staff with professionalism, empathy, and respect.
· Monitor and control access to restricted areas, ensuring only authorized personnel are permitted.
· Operate security cameras, surveillance, and alarm systems; escalate suspicious activity immediately.
· Respond to emergencies including medical codes, fire alarms, Code Whites, and security threats.
· Support healthcare staff during crisis interventions, patient-care situations, and evacuations.
· De-escalate tense situations with tact, diplomacy, and professionalism.
· Document incidents, daily activities, and investigations in accurate and detailed reports.
· Collaborate with hospital staff, volunteers, and law enforcement when required.
· Enforce hospital safety policies, emergency codes, and departmental procedures.
· Demonstrate strong communication, interpersonal, and organizational skills in stressful situations.

· Participate in hospital and Executek safety programs, training, and debriefings.

Prerequisites
· Valid Ontario Security Guard License
· Valid First Aid & CPR – Level C (WSIB approved)
· Minimum 2–3 years of professional security experience (hospital/healthcare strongly preferred)
· Strong verbal and written communication skills; fluent in English
· Physically fit and able to patrol/stand for extended periods
· Previous experience in concierge service, customer service, or public-facing roles an asset
· Proof of full COVID-19 vaccination (2 doses)
· Immunization records: MMR, Varicella, and 2-step TB skin test
· Clear Police & Criminal Background Check
· Certifications in Use of Force (UOF) and Management of Aggressive Behaviour (MOAB)
o Applicants without these certifications may complete Executek-partnered training prior to onboarding. Training costs are covered with a 6-month commitment; however, the training itself is unpaid as it is a prerequisite.

· Legally authorized to work in Canada

How to Apply
Apply directly on Indeed with a current resume.
Interviews are by appointment only. No walk-ins accepted. Only qualified candidates will be contacted.
Job Type: Full-time
Pay: $22.00-$24.00 per hour
Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care

Work Location: In person
Expected start date: 2025-09-3

Please refer the Job description for details