High Volume Service Advisor at Fitzgerald Hyundai Rockville

Rockville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

150000.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Performance, Customer Satisfaction, Writing Repair Orders, Client Agreement Securing, Service Explanation, Cost Estimation, Vehicle Maintenance Advising, Progress Monitoring, Client Updates, Customer Greeting, Appointment Scheduling, Test Driving, Invoice Verification, Work Reconciliation, Integrity, Positive Attitude

Industry

Motor Vehicle Manufacturing

Description

Description Hiring Immediately, Experienced High Volume Service Advisor. Excellent compensation and benefits. Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor/Assistant Service Manager. Sales Performance and Strong Customer Satisfaction Track Record is a must! Monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity. This an opportunity for the right Individual with the right talent to earn well over $100,000.00 per year. REQUIREMENTS Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn. BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes: Competitive salaries, commission, and bonus programs based on experience. EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY! Family friendly atmosphere and flexible schedule. Large client base, shop is full daily. Benefits available – Health, Dental, Vison, Paid Time Off Employer paid Life and Disability Insurance Top technicians and equipment to support you RESPONSIBILITIES Writing repair orders for both customer pay and warranty repairs. Secure agreement from clients prior to all repairs. Clearly explain the requested service on every car. Thoroughly estimate the time and cost of every repair. Advise clients on the proper care for their vehicle, including maintenance. Monitor the progress of client vehicles throughout the day and update clients on status. Greet customers in a timely manner. Schedule service appointments. Test drives vehicles when required. Verify all final invoices and reconcile work performed and charges. Fitzgerald Auto Mall is an EEO employer. Requirements This a commission based position based on strong Customer Satisfaction skills and Sales ability.

Responsibilities

Responsibilities include writing repair orders for customer pay and warranty work, securing client agreements before repairs, and clearly explaining the requested services and estimated costs for every vehicle. The advisor must also advise clients on proper vehicle care, monitor repair progress, update clients, greet customers promptly, schedule appointments, test drive vehicles when necessary, and verify final invoices.