Based in our Central Support Office in Newcastle (Newcastle Business Park), as a Hire & Sales Coordinator you are responsible for providing excellent customer service to current and potential customers, supporting their requirements and upselling products to consistently meet or exceed customer service levels.

• Ensuring all enquiries are responded to in a timely manner via telephone and email
• Liaising closely with the depot network and other departments to ensure delivery of service/product
• Offering customers an efficient, knowledgeable and courteous service
• Meeting the customers requirements from point of order to delivery of product
• Raising quotes and processing hire and sales orders
• Following up on customer orders, to ensure successful delivery and obtain any feedback regarding equipment and service.
• Ensuring product knowledge is maintained at an adequate level
• Liaise with sales team to maximise sales opportunity across the depot network.
  Armed Forces Covenant – As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process