Job Title: Hire Desk Controller
Location: Hutton, Brentwood
Salary: £30,000 – £38,000 (depending on experience)
Job Type: Full-time
Reports to: Hire Desk Manager / Branch Manager

ABOUT US

We are a leading independent tool and plant hire company, supplying high-quality equipment and machinery to the construction, civil engineering, and events industries. With a reputation built on reliability, customer service, and technical expertise, we pride ourselves on being the first choice for contractors, SMEs, and blue-chip clients across the region.
We operate in a fast-paced, customer-driven environment where teamwork, flexibility, and problem-solving are essential to delivering first-class service.

JOB PURPOSE

The Hire Desk Controller is a central role within our business, acting as the key link between customers, the transport team, and the workshop. You will manage hire enquiries from start to finish, ensuring that equipment is available, delivered on time, and collected promptly, while maintaining excellent communication with clients and internal teams.
This is a customer-facing role where building strong relationships, managing multiple priorities, and maintaining attention to detail are critical to success.