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Hiring For Process Executive – International Voice Process In Gurugram . at Lisa HR Consultancy

Gurgaon, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

0.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, International Voice Process, Inbound Calls, Outbound Calls, Email Communication, Transaction Analysis, Data Security, Process Compliance, Verbal Communication, Written Communication, Active Listening, Analytical Skills, Attention To Detail, Multitasking, Time Management

Industry

Human Resources Services

Description

🚀 We’re Hiring: Process Executive – International Voice Process 📍 Location: Gurugram, India 🕒 5 Days Working | 2 Weekly Offs | Cab Facility Available Are you passionate about customer service and looking to grow your career in the international voice process domain? Join with us and be part of a fast-growing financial services organization with over a decade of expertise in analytics, card payments, and fraud management. 🔹 Position: Process Executive – Voice 🔹 Key Responsibilities: Handle inbound & outbound calls with international customers (US/UK). Resolve customer queries via calls and emails. Analyze transaction details using internal tools to determine appropriate actions. Deliver high-quality customer service experience. Follow data security and process compliance guidelines. 🔹 Eligibility Criteria: ✔ Graduate (Any discipline) ✔ Minimum 6 months experience in US/UK customer support ✔ Strong verbal & written communication skills ✔ Flexible for 24×7 shifts 🔹 Skills Required: Excellent communication & active listening Good analytical skills Quick learner with attention to detail Ability to multitask & manage time effectively 🎁 Benefits & Perks: ✅ Competitive Salary ✅ Medical Insurance ✅ 5 Days Working + 2 Weekly Offs ✅ Cab Facility (Pick & Drop) If you’re ready to work in a dynamic international process and grow with a reputed financial technology company, we’d love to hear from you! 📩 Interested candidates can share their CV at krushnakanta.lisahr@gmail.com 📞 Contact: 8260933612

Responsibilities

The Process Executive will be responsible for handling inbound and outbound calls with international customers from the US/UK, resolving their queries via calls and emails. This role also requires analyzing transaction details using internal tools to determine appropriate actions while ensuring high-quality customer service.