Hiring & Onboarding Specialist at CNS Companies

Manheim Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

21.0

Posted On

21 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Driver Qualification File Management, DOT Compliance, Onboarding, Auditing, Customer Service, Drug and Alcohol Testing, Microsoft Word, Microsoft Excel, QuickBooks, Critical Thinking, Problem Solving, Organizational Skills, Multitasking, Written Communication, Verbal Communication, Relationship Building

Industry

Truck Transportation

Description

Description Company Overview CNS Companies is a growing portfolio of specialized businesses united by one purpose: helping companies stay compliant, reduce risk, and grow with confidence. With deep roots in transportation and expanding expertise across industries, we deliver integrated, expert-led services through our five divisions - Compliance Navigation Specialists, CNS Licensing Center, CNS Occupational Medicine, CNS Insurance, and CNS Driver Training Center. Our reputation is built on personalized service, client-focused solutions, and a culture grounded in professionalism, integrity, and servant leadership. From supporting fleet safety and regulatory compliance to protecting employee health and delivering business-critical training, our teams partner closely with clients to solve complex operational challenges. If you are passionate about meaningful work, collaborative teams, and making a measurable impact across industries, we invite you to join CNS Companies — a people-first organization where your expertise is valued and your growth is encouraged. Learn more about CNS Companies: https://www.cns-companies.com/about-us/ Position Overview The Driver Specialist (Hiring & Onboarding Specialist) is responsible for overseeing and managing the Driver Qualification File (DQF) program for CNS clients. This role plays a critical part in ensuring regulatory compliance, supporting client onboarding, and delivering exceptional service to both drivers and customers. The position includes working directly one-on-one with drivers to complete onboarding documentation, ensure accurate paperwork completion, and guide drivers through compliance requirements. Primary Responsibilities · Manage and maintain the Driver Qualification File (DQF) program · Conduct DQF audits, compile audit findings, and communicate results to Account Managers · Coordinate onboarding for new clients and newly added drivers · Manage DOT drug and alcohol consortium processes · Perform DOT drug and alcohol testing services for clients and drivers · Provide exceptional customer service and ongoing client communication · Ensure compliance with DOT regulations and company standards · Meet one-on-one with drivers to complete onboarding and compliance paperwork · Guide drivers through required documentation and ensure all forms are completed accurately and efficiently Secondary / Backup Responsibilities · Support the Safety Rating Upgrade team as needed · Assist with providing DQF audit information and reporting support · Participate in client consultations and compliance-related discussions Requirements Qualifications & Core Competencies To be successful in this role, candidates should demonstrate the following: · Positive, professional, and client-focused attitude · Strong attention to detail and exceptional organizational skills · Ability to effectively multitask and prioritize responsibilities · Proactive, solution-oriented mindset · Strong critical thinking and problem-solving abilities · Proficiency with Microsoft Office applications, including Word and Excel · Experience with QuickBooks for billing is preferred · Excellent verbal and written communication skills · Ability to build strong relationships with clients and team members · General understanding of all CNS service lines to support referrals and cross-functional collaboration · Willingness and ability to develop deep expertise in DOT regulations and compliance standards

Responsibilities

The specialist manages the Driver Qualification File (DQF) program and coordinates the onboarding process for new clients and drivers. They ensure regulatory compliance through audits and the administration of DOT drug and alcohol testing services.