We are searching for a dynamic Front of House Manager - Shoeless Joe’s Keele & St. Clair Ave West
Duties:
Prepare schedules and ensure the restaurant is properly staffed for all shifts.
-Lead, manage, and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take-out, delivery, and guest recovery.
- Oversee and manage all front-of-house operations, including customer service, staff supervision, and ensuring a smooth dining experience.
- Train and supervise front-of-house staff, including servers, hosts/hostesses, and bartenders.
- Coordinate with the kitchen staff to ensure timely and accurate food preparation and delivery.
- Handle customer inquiries, complaints, and special requests professionally and efficiently.
- Manage reservations and seating arrangements to optimize table turnover and maximize restaurant capacity.
- Maintain cleanliness and organization of the dining area, bar, and restrooms.
- Monitor inventory levels of supplies such as menus, napkins, condiments, etc., and place orders as needed.
- Implement and enforce health and safety protocols to ensure compliance with food handling regulations.
Other duties as required
Experience:

• Previous experience in a supervisory or management role within the hospitality industry is required.

• Must have at least 2 years of Restaurant Management experience required.

• Strong communication and interpersonal skills, both written and oral.
• Strong analytical/decision-making skills.
• Leadership skills – able to direct, coach, and supervise a team Customer service skills – able to exceed guest expectations.
• A positive and team-oriented attitude.
• Must be able to work with minimal supervision and have strong initiative.
• You must be able to perform efficiently during high-volume peak periods.
• Must be able to work flexible hours during evenings, weekends and holidays.
• Ability to multi-task in a fast-paced environment.
• Must be able to work a flexible schedule, including opening, closing, weekends and holidays.
• Must have Smart Serve & Food Handler Certification.
• Must be eligible to work in Canada.

Join our team as a Front of House Manager! You will be crucial in ensuring exceptional customer service and smooth operations at our restaurant. Please apply now to be part of our dynamic team!
Job Type: Full-time
Pay: $40,000.00-$50,000.00 per year
Work Location: In person
Expected start date: 2025-08-2

• Must have at least 2 years of Restaurant Management experience required.
• Strong communication and interpersonal skills, both written and oral.
• Strong analytical/decision-making skills.
• Leadership skills – able to direct, coach, and supervise a team Customer service skills – able to exceed guest expectations.
• A positive and team-oriented attitude.
• Must be able to work with minimal supervision and have strong initiative.
• You must be able to perform efficiently during high-volume peak periods.
• Must be able to work flexible hours during evenings, weekends and holidays.
• Ability to multi-task in a fast-paced environment.
• Must be able to work a flexible schedule, including opening, closing, weekends and holidays.
• Must have Smart Serve & Food Handler Certification.
• Must be eligible to work in Canada