Hiring Security Operations Director (D.O.O) – Leadership Opportunity at Marksman Security Corporation

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Multi-Site Leadership, Client Engagement, Financial Performance, Workforce Development, Compliance, Quality Assurance, P&L Management, Incident Response, Strategic Planning, Team Building, Data Analysis, Executive Communication, Security Operations, Talent Retention

Industry

Security and Investigations

Description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Director of Operations Security Operations | Multi-Site Leadership | Client-Focused Execution Position Overview We are seeking a dynamic and results-driven Director of Operations to lead, develop, and optimize large-scale security operations across multiple high-profile client accounts. This executive-level role requires a strategic thinker with strong field leadership experience, operational discipline, and a passion for building high-performing teams. The Director of Operations will oversee operational excellence, financial performance, client partnerships, and workforce development. The Director will ensure compliance and quality assurance, with consistent delivery and high service standards. Key Responsibilities Operational Leadership Provide strategic oversight of multi-site security operations, ensuring service excellence and contract compliance. Lead and mentor Operations Managers, Site Supervisors, and field personnel to drive accountability and performance. Conduct regular site audits (including overnight inspections) to ensure operational integrity and compliance. Oversee emergency escalation procedures and critical incident response management. Client & Stakeholder Engagement Serve as executive point-of-contact for key clients, building strong, trust-based partnerships. Conduct routine client visits and attend board or stakeholder meetings as required. Deliver weekly executive summaries highlighting operational performance, KPIs, and strategic initiatives. Proactively identify opportunities to enhance service delivery and expand partnerships. Financial & Performance Management Manage P&L accountability for assigned accounts. Monitor and reduce non-billable overtime (NBOT), turnover, and workforce inefficiencies. Review invoices for accuracy and ensure financial controls are maintained. Analyze KPIs, workforce metrics, and reporting systems to drive continuous improvement. Workforce Development & Talent Strategy Recruit, develop, and retain top security talent. Partner with recruiting and scheduling teams to forecast workforce needs. Oversee training compliance and professional development initiatives. Evaluate employee performance and implement corrective actions when necessary. Compliance & Quality Assurance Ensure adherence to contract requirements, regulatory standards, and industry best practices. Maintain oversight of time & attendance systems and reporting platforms. Monitor vehicle, equipment, and asset management programs for proper use and care. Maintain updated post orders, logs, and operational documentation. Qualifications Minimum 5+ years progressive leadership experience in the security industry or related field. Demonstrated success directing large, high-risk, complex security operations. Strong understanding of P&L management, workforce analytics, and operational KPIs. Advanced security training and professional certifications highly desirable. Proven ability to build and lead high-performing teams. Exceptional client relationship management skills. Strong communication, strategic planning, and decision-making abilities. What We’re Looking For A confident, solutions-oriented leader who: Thrives in fast-paced, high-accountability environments Balances field presence with executive-level strategy Leads by example and inspires operational excellence Builds trust with clients, teams, and senior leadership Drives measurable results through data and disciplined execution #IND3

Responsibilities

This executive role involves providing strategic oversight for large-scale, multi-site security operations, ensuring service excellence, contract compliance, and operational integrity across high-profile client accounts. Key duties include leading operations managers, serving as the executive client contact, managing P&L accountability, and driving workforce development and talent strategy.