About the job

Based at NBH the Administration Officer will welcome HITH patients into their NBH Clinic for review and treatment. You will be the first person to greet our patients. You will be responsible for booking patients into clinic, admitting and discharging patients to our service, answering the phone and other administrative tasks as directed by manager. You will also manage the administrative tasks for the HITH HKH Clinic virtually.

Employment Type: Temporary Full Time until 30 June 2028 (with possibility of ongoing employment)

Position Classification: Administration Officer Level 3

Remuneration: $1,416.58 - $1,460.73 per week

Hours Per Week: 38

Requisition ID: REQ691977

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Northern Beaches Hospital

What You'll Be Doing

The Administrative Officer role supports the operational activities of the HITH service and works locally within determined shift times based on HITH service delivery needs. The HITH Administrative Officer will work closely with existing administration staff such as Service based administrative officers and centre based Clinical Support Officers, complementing existing roles, systems and processes within HITH. The HITH Administrative Officer (AO) will assist with the provision of the Service by:

• Presenting a professional first line contact to all users of the Service.
• Providing general office duties, including reception and answering telephones.
• Maintaining accurate and complete HITH data base programs.
• Ensure accurate and timely data entry into Electronic Medical Record (EMR).
• Provide efficient and accurate administrative support for members of the health care team at designated centres under the direction of the Nurse Unit Manager 3.
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People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

• Understanding of Medical Terminology.
• Excellent communication skills including accurate spelling, good comprehension, confidence in the spokenword and ability to deal confidently and courteously with people at all levels.
• Demonstrated experience in Microsoft platforms eg; word processing, excel and sound knowledge of Cerner Health platform eg: eMR, scheduling
• Strong organisational and prioritisation skills and ability to meet deadlines.
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Need more information?

• Click here for the Position Description
• Find out more about applying for this position
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For role related queries or questions contact Marie Coleman on Marie.Coleman@health.nsw.gov.au

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

NSW Health is committed to implementing the Child Safe Standards.

The team enriching health in millions of ways every day.

Applications Close: 18 September 2026