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客户服务专员 at hktservice

Foshan, Guangdong, China -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Configuration Management, Order Processing, Customer Service, Data Entry, Order Modification, Communication, Attention to Detail, Time Management, Proactiveness, Learning Agility, Teamwork, MS Excel

Industry

Software Development

Description

职位概述我们正在寻找一位细心、积极主动的订单配置管理专员加入我们的订单处理与管理团队。此岗位非常适合希望在电信行业发展职业生涯的求职者。入选者将负责从订单启动到完成的全流程协调，确保订单的准确性、及时交付并提供优质客户服务工作职责: 负责把订单信息录入到计算机系统处理订单修改、取消及变更请求。核实订单文件以确保信息的准确性和完整性向客户、内部相关人员和团队沟通，确保订单及时完成提供订单进展的清晰更新。协助编制运营及绩效报告，供管理层参考。支持订单处理流程的持续改进项目。解决与订单相关的问题或差异确保遵守公司政策和流程协助上级完成临时指派的任务职位要求：大专或以上学历，专业不限具备良好的英语阅读能力和粤语口语表达能力具备良好的计算机技能熟练使用MS Excel 具备良好的人际交往和沟通能力做事细致、条理清晰，能在紧迫的时间内完成工作。积极主动、乐于学习，并能融入团队合作。我们提供: 具竞争力的薪酬全面的在职培训与职业发展机会友好支持的工作环境

Responsibilities

The role involves coordinating the entire order lifecycle from initiation to completion, ensuring accuracy, timely delivery, and high-quality customer service within the order processing and management team. Responsibilities include entering order information into the system, handling modifications, and communicating updates to relevant parties.