Sign up to Y-Axis Job Site

Sign up with

Please choose a username.

Use this as Whatsapp number

I accept the Terms & Conditions

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

客户服务代表 at hktservice

Foshan, Guangdong, China -

Full Time

Start Date

Immediate

Expiry Date

14 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Listening, Problem Solving, English Proficiency, Cantonese Fluency

Industry

Software Development

Description

内部职位说明岗位职责：1.根据操作手册和工作程序，处理通过电话、电子邮件、网络聊天、传真和信件等多渠道收到的来电咨询和投诉；2.跟进用户未完成或指定的查询和投诉个案；3.为官方网站用户提供帮助和指导；4.为用户准备书面确认书及其他函件；5.满足项目的合规性、服务质量和SLA标准。岗位要求：1.18-45岁，性别不限；2.粤语流利，具备良好的英语听说读写能力优先；3.良好的客户服务心态和态度；4.良好的沟通和倾听能力。

Responsibilities

Handle inquiries and complaints received through various channels such as phone, email, and chat. Follow up on unresolved queries and ensure compliance with service quality standards.