HMP Millsike - Director's PA

at  Mitie

Director’s PA
Salary: £26,359
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Job objectives and responsibilities
As a personal assistant you will be supporting the Director by organizing and managing specific areas of work to ensure the office runs smoothly and efficiently. You will maintain diaries, arrange appointments, meetings, travel, and accommodation as needed. Screening incoming communications, answering routine questions, taking messages, and referring inquiries to internal contacts will also be part of your responsibilities.
You will produce and distribute documents and information, often of a confidential and sensitive nature, in a timely manner that aligns with company standards for efficiency and accuracy. Creating and maintaining both manual and computer records is essential to ensure that information is up to date and easily accessible.
Receiving and greeting internal and external visitors is important, ensuring they feel welcomed and that their contacts are informed of their arrival. You will take minutes during meetings and circulate agendas to accurately record and share the contents with participants and others involved.
Additionally, you will handle all office administration tasks, such as managing post and stationery, to ensure the office operates smoothly at all times. Typing and composing letters as required will contribute to the efficient functioning of the office. Financial administration tasks may also be part of your duties. Finally, you will support the wider administrative team by undertaking various tasks to assist in the overall smooth running of the establishment.
Person Specification
The ideal candidate will have previous relevant administrative experience, particularly as a secretary or personal assistant. Confidence in basic to intermediate skills in Microsoft packages, including Outlook, Word, and Excel, is essential. A strong attention to detail and an excellent standard of written communication and record-keeping are also important.
The candidate should be confident, tactful, and skilled in interacting with senior managers and external stakeholders, both in person and over the phone. Being organized and capable of planning and delivering tasks effectively and in a timely manner is crucial.
Desirable qualifications include relevant experience or certifications equivalent to Level 2 or above, such as CSE grade 1, GCSE grades 9 through 4 (or A*, A, B, C), intermediate apprenticeships, Level 2 awards, certificates, diplomas, O-Levels (A, B, or C), or an NVQ Level 2.
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given
where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

OUR CULTURE – OUR CORE VALUES AND HOW WE BEHAVE:

We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
Our customers’ business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do

Please refer the Job description for details