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HO Product Support-CMS-HO & SUPPORT-CMS at Kotak Mahindra Bank

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Support, Customer Support, Troubleshooting, Query Resolution, Customer Relationship Building, CRM Systems, Problem-Solving, Analytical Skills, Communication, Adaptability

Industry

Banking

Description

As a HO Product Support-CMS, you will be responsible for providing first-line support and assistance to customers and internal teams regarding our range of products and services. Your role will involve troubleshooting, resolving queries, and ensuring a smooth customer experience. You will be a key point of contact for our clients, building strong relationships and ensuring their satisfaction.

Responsibilities

The role involves providing first-line support and assistance to customers and internal teams regarding products and services, focusing on troubleshooting and resolving queries to ensure a smooth customer experience. The individual will act as a key contact for clients, aiming to build strong relationships and ensure their satisfaction.