Holiday Customer Service Representative at LCBO

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

20.36

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Engagement Skills, POS System, Inventory Management, Bilingualism

Industry

Retail

Description

Location Address: 3111 Danforth Avenue, Toronto Salary / Pay: $20.36/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? NOTE: Candidates are only required to apply for one position for cities/towns with multiple locations and job postings. We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work between November 17th and December 31st. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase. If this resonates, then we would love to have you join our team! As an LCBO CSR, you'll have a chance to inspire others, reach your full potential and share your knowledge with our customers. Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials. About the Role: Reporting to the Store manager, you will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits. You will be working on-site. #LI-OnSite Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience Ask for donations as part of our Spirit of Sustainability campaign Participate in the Customer Experience and Postal Code Survey campaigns Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all (clean up spills and broken bottles) Perform job duties that occasionally involve repeatedly lifting cases varying in size and weight up to (40 lbs./18 kg) while standing continuously About You: Phenomenal interpersonal and engagement skills Must be eligible to work in Canada (valid SIN, Student or Work Permit) Minimum of 18 years of age Bilingualism (English and French) is a bonus Required Availability Friday (5:00 p.m. – Close) Saturday and Sunday (available all day for a 4 - 8 hour shift) Long Weekends Christmas Day (December 25) Boxing Day (December 26) New Years Eve (December 31) Additional Availability Additional work is available during the week (Monday - Thursday) based on each store's operational requirements Schedules are posted two weeks in advance and on occasion, shifts are available on short notice Why Join the LCBO? Online learning to support your interests and growth Future employment opportunities for eligible employees Employee Family and Assistance Program (TELUS Health One) Discounted services, products and tickets to sporting and entertainment events (WorkPerks) You’ll feel good knowing your work is helping make a difference in communities across Ontario There is a world of opportunities at the LCBO… We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation. We appreciate your curiosity about this employment opportunity. Only those applicants under consideration will be contacted. Union / Non-Union: Union The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs) , which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries. Location Search For job searches in a specific location, please use the search field on the careers site.

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Responsibilities

As a Customer Service Representative, you will serve customers using the POS system and ensure an outstanding customer experience. You will also participate in various campaigns and maintain the cleanliness and organization of the store.