Join our growing Home Care team, and create positive engagements with our residents that make a difference!

• Use your assessment and customer service skills to make a real difference in people’s lives
• Join a company focused on Kindness and Care
• Take your career to new heights with tailored professional development

In this exciting growing role, you’ll be reporting to our Home Care Manager. You will manage a case load of Home Care Package Residents living within our villages and ensure the smooth running of end-to-end customer experience, with a focus on ensuring the wellbeing of older people who receive our Home Care Packages.
You will, action new leads & enquires, assess resident’s care needs, develop care plans, monitor home care budgets, and remain within allocated funding, while working collaboratively with care staff and monitor care provided with a strong focus on customer satisfaction and maximising outcomes for residents with a Home Care package.
This position involves a hybrid work setup, including office, home, and village-based responsibilities, predominantly focused on supporting residents across various villages in the southeastern Suburbs. To foster a cohesive team dynamic, our case managers are required to work from our Southbank Office 1-2 days per week.