SALARY: FROM £28,500PA(FTE) - BASED ON EXPERIENCE

We have an exciting opportunity for a full-time, office-based Home Care Coordinator to join our friendly and dedicated team in Lymington. If you are highly organised, compassionate, and passionate about delivering outstanding home care, we’d love to hear from you!

ROLE OVERVIEW:

As a Home Care Coordinator, you will play a key role in supporting our Care Professionals and ensuring the delivery of high-quality care. You will be responsible for managing care rotas, supporting recruitment, and maintaining strong relationships with clients, families, and healthcare professionals.

KEY RESPONSIBILITIES:

• Providing full support to our team of Care Givers.
• Working closely with the Care Manager to co-ordinating care services and ensuring the perfect Care Giver and client match.
• Liaising with family members and relevant healthcare professionals in relation to client care.
• Assisting in the planning, co-ordinating, and scheduling of client support, ensuring continuity of service at all times.
• Assisting with Care Giver training activities.
• Managing daily medication and task prompts.
• Following up alerts to ensure a timely service.
• Managing and recording Care Giver annual leave requests.
• Assisting with Care Giver recruitment.
• Dealing promptly and appropriately with any queries received, referring to the relevant person or team.
• Building and maintain effective communication with all clients, relatives, Care Professionals and associated professionals.
• Writing care plans for new clients.
• Supporting local community and business events and activities.
• Ensuring compliance and quality assurance standards are met in line with company procedures and CQC regulations.
• Reporting any recruitment requirements to ensure client needs are fulfilled.
• To provide cover in other business areas as and when required. Previous experience in a homecare setting advantageous within a care co-ordination position.