Home Care Director at Careworks Health Services

Huntington Beach, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Team Leadership, Coaching, Data-Driven Decision Making, Client Services Management, Recruiting, Staffing, Scheduling, CRM Systems, Google Workspace, SOP Development, Compliance Management, Caregiver Retention, Business Growth, Performance Management, Healthcare Operations

Industry

Home Health Care Services

Description

Description Position Summary CareWorks Health Services is seeking a compassionate, results-oriented Home Care Director to lead daily operations and develop a high-performing team that delivers exceptional care to seniors and their families. This role oversees Client Services, Marketing, HR, Recruiting, and Caregiver Development. The ideal candidate combines emotional intelligence, operational excellence, and accountability to build strong teams, improve systems, and drive measurable results. This is not a maintenance role. We are looking for a leader who enjoys developing people, solving problems, improving processes, and growing a business while making a meaningful impact in the lives of seniors. This role is accountable for team performance, client satisfaction, caregiver retention, billable hour growth, and profitability. Success in this role requires leadership, coaching, data-driven decision making, and a commitment to continuous improvement. What You'll Own Lead and develop the Client Services Manager, Marketer/Care Liaison, HR, Recruiting, and caregiver workforce. Ensure schedules, authorizations, care plans, and documentation support accurate payroll and billing. Coach team members to achieve performance goals and KPIs. Assist with business growth through relationship development, help sign up callers for services Build and improve SOPs, training programs, and scalable systems. Manage escalated client, caregiver, and operational issues. Ensure compliance with company policies, industry regulations, and quality standards. Who Thrives Here ? Cares deeply about seniors, families, and caregivers ? Enjoys coaching and developing people ? Uses KPIs and data to drive decisions ? Takes ownership and solves problems ? Builds systems instead of constantly fighting fires ? Enjoys accountability and measurable results Compensation & Benefits Competitive salary based on experience Bonus opportunity up to 20% of annual salary 10 days PTO 6 paid holidays 50% employer-paid health insurance 100% employer-paid dental insurance Concierge doctor membership Mileage reimbursement Leadership development and career growth opportunities Requirements Ideal Candidate Profile Required Experience managing agencies serving 100+ active clients 5+ years of leadership experience in home care, healthcare operations, or service-based organizations Experience leading teams across client services, staffing, recruiting, scheduling, and operations Experience with CRM systems and Google Workspace Valid driver's license and reliable transportation Clean background check Preferred Experience with ClearCare/WellSky or similar platforms preferred. Preferred Bachelor's degree or equivalent experience in Healthcare Administration, Business, Nursing, Social Work, Gerontology, Psychology, or related field Experience with LTC insurance claims Experience developing SOPs, training programs, and operational workflows Equal Opportunity Employer CareWorks is proud to be an equal opportunity employer. We welcome people of all backgrounds, experiences, and perspectives, and we believe a diverse team makes us stronger. If you’re passionate about helping seniors and want to contribute to a culture built on integrity, empathy, accountability, and teamwork, we encourage you to apply.

Responsibilities

Lead daily operations and develop a high-performing team overseeing client services, marketing, HR, and caregiver development. Accountable for team performance, client satisfaction, billable hour growth, and overall profitability.