Home Care Patient Navigator at APPALACHIAN REGIONAL HEALTHCARE INC

Beckley, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Navigation, Home Care, Customer Service, Communication, Coordination, Healthcare Knowledge, Documentation, Team Collaboration, Education, Support Services, Action Plans, Verbal Skills, Computer Skills, Quality Assurance, Post-Acute Care, Resource Connection, Autonomy Promotion

Industry

Hospitals and Health Care

Description

Overview To guide patient’s with a Post-Acute Home Care needs through the referral process. Responsibilities Provide guidance to patients/caregivers with a Post-Acute Home Care needs. Assist in the referral process from acute to home care. Work with home health and durable medical providers to ensure patient’s post-acute care needs are meet Ensure timely coordination of post-acute care services. Qualifications Education: A nurse or social worker, who is trained to provide individualized assistance for post-acute care needs OR a non-professional who has successful completion of a recognized patient navigation training program. Documentation of a requisite knowledge and skill from previous education and experience to provide patient navigation. Minimum Work Experience: At least 3 years in Healthcare field Required Skills, Knowledge, and Abilities: This position requires the ability to disseminate information Knowledge of home health coverage criteria Knowledge of post-acute equipment coverage criteria To follow through and carry out plans of action Good verbal skills Outstanding Customer Service to patients, families, community, and physicians Knowledge of hospital/clinic/imaging procedures Have basic computer knowledge and experience with word, excel, email etc. Provide education, support, and coordination to assist patients with home care referrals. Connect patients and families to resources and support services. Promote communication between the patient and health care providers. Enhance the patient’s quality of life, sense of autonomy, and self-determination for managing his/her own health. Reinforce physician-patient relationship. Maintain records for reporting purposes in accordance with the ARH Quality policy and procedure guides. Work with multi-disciplinary teams to establish action plans for patients; assure action plans are carried out. Any other duties as assigned in regards to patients with a post-acute home care need.

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Responsibilities

Guide patients with post-acute home care needs through the referral process and ensure timely coordination of services. Work with healthcare providers to meet patients' post-acute care needs and enhance their quality of life.