Description

PlanCare is a growing, technology-enabled aged care organisation with a clear purpose: a world where growing older doesn’t mean leaving home.

We are looking for an experienced and compassionate Co-Care Partner to coordinate high-quality, person-centred home care services for our clients. This role is office based in our NSW Parrmatta office – Working hours are 9am – 5pm. After you have passed your probation period, you may work from home 1x day each week.

What you will do

This is a varied, hands-on role for someone who understands government-funded home care, builds trusted relationships and takes genuine ownership of the client experience. You will work closely with clients, families, care professionals and service providers to ensure each client receives responsive, safe and well-coordinated support. this role

Role responsibilities:

• Develop, implement and regularly review person-centred support plans.
• Coordinate services aligned with each client’s needs, goals, preferences and available budget.
• Conduct scheduled client meetings, regular check-ins and formal care reviews.
• Build strong relationships with clients, representatives, providers and health professionals.
• Identify and escalate incidents, safeguarding concerns and changes in client risk.
• Maintain accurate assessments, support plans, case notes, consent records and service documentation.

Registered Nurses and Enrolled Nurses may also undertake clinical assessments, reviews and high-risk client monitoring within their qualifications and scope of practice.

What you’ll bring

• At least two years’ experience in aged care, care coordination, client services or a similar regulated service environment.
• Experience coordinating government-funded home care services, individualised budgets or self-managed care arrangements.
• Sound knowledge of aged care quality requirements, client rights, safeguarding and risk escalation.
• Strong communication skills and the confidence to manage sensitive conversations.
• Excellent organisation, judgement and problem-solving skills.
• A proactive approach and the ability to take ownership of matters through to resolution.

Home Care Support Worker Needed – Brisbane Northside / Gold Coast / North Lakes / Moreton Bay / Redlands

About Us

Sunnycare is a multicultural organisation with a strong reputation for providing exceptional, high-standard care and services. Our mission is to “bring sunshine to your day” by delivering tailored, person-centred support to clients from diverse cultural backgrounds.

We value our staff and are committed to creating a respectful, supportive and inclusive work environment where every team member is appreciated.

About the Role

As a Sunnycare Home Care Worker, you will provide support and assistance to elderly clients with Home Care Packages (Level 1–4), helping them live independently in their own homes.

Your duties may include: • Personal care • Medication assistance • Companionship and social activities • Domestic tasks and household support • Meal preparation • Shopping assistance • Transportation to appointments and activities

About You

To be successful in this role, you will have:

• Experience providing home care services to elderly clients and/or NDIS participants

• Professional proficiency in English

• Strong communication and teamwork skills

• A smartphone with internet access

• Current First Aid and CPR certificates

• Current Australian Federal Police Check

• Valid Australian Driver’s Licence

• A reliable and clean registered vehicle with comprehensive insurance

• Certificate III in Aged Care / Individual Support / Home and Community Care

• Australian residency or valid working rights in Australia

What We Offer

• Flexible working hours Monday to Sunday

• Competitive hourly rates plus travel and car allowances

• Learning and development opportunities

• A supportive and friendly team environment