Home Health Nursing Staff Scheduler at CommuniCare Health Services

South Charleston, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Customer service, Medical records management, Data entry, Communication, Multi-tasking, Computer proficiency, Microsoft Office, Medical terminology, Time management, Logistics coordination, Compliance monitoring, Interpersonal skills, Problem solving, Documentation

Industry

Hospitals and Health Care

Description

Job Address: 700 Chappell Road Charleston, WV 25304 Home Health Scheduler At Stonerise Home Health, our mission goes beyond compassion and improving care. We strive to enrich the lives of those with whom we work and serve through our principles, passion, and purpose. Stonerise Home Health is currently hiring an Home Health Scheduler. This position will work out of our South Charleston Agency and will assist the organization in achieving a centralized, efficient scheduling protocol of its multi-channel Home Services resources that will optimize patient care, resource optimization and coordination of service offerings. Join us and benefit from the Stonerise difference. Our core values make us unlike any other employer. If you want to be part of a family-like team who feels as passionately about serving fellow members of your community as you do, join us! In addition to competitive wages, you’ll benefit from: · Tuition reimbursement · Advancement opportunities · Paid vacation · Health insurance · 401(k) · And more! PRIMARY RESPONSIBILITIES: · Responsible for meeting all service standards for exceptional customer service delivery. · Responsible for telephone and in-person customer service support · Coordinate the processing of clinical documentation. · Confirm accuracy and enter time and travel in database. · Schedule patient encounters in database. · Monitor compliance with home health aide supervision visits and functional reassessments. · Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine. · Use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in referral activity and procedures. · Evaluates applicable logistic software and POC applications to maximize logistics scheduling for the organization · Maintain personal ability in, and appropriate use of, all relevant ICT (Information and Communications Technology) and other systems within the office management function · Establish and maintain effective working relationships with co-workers, supervisors and the general public. · Fosters an atmosphere of teamwork and collaboration. · Is consistently supportive of the agency administration and missions and is a positive team member at all times. · Engages in other job tasks as assigned by Director of Operations. JOB SKILLS AND REQUIREMENTS · Multi-task and prioritize and effectively · Schedulers should be able to talk with healthcare workers, doctors, nurses, families and patients on a daily basis. They must be friendly and be able to listen to people’s needs and concerns and explain complicated concepts in a clear and concise way. · Effectively communicate with the patient and their families. They will need to understand their needs and concerns. · Be efficient working with medical records; must be organized and able to process the information · Proficient with computers to document patient data Minimum Requirements: · High School degree and/or related Associate Degree preferred · Current LPN license preferred · Microsoft Office proficient · Ability to relate with people on the telephone, in a pleasant, business-like manner. · Detail oriented. Familiar with computer operations. Knowledge of medical terminology desirable. · Ability to establish and maintain effective working relationships with patients, employees and the public. Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.

Responsibilities

The scheduler will coordinate multi-channel home services to optimize patient care and resource allocation. They are responsible for managing clinical documentation, scheduling patient encounters, and providing customer service support.