Home Health Office Support Specialist (Medical Records) at Eden Healthcare

, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Patient Scheduling, Medical Records, Reception Work, Organizational Skills, Communication Skills, EHR Experience, Clerical Skills, Medical Terminology, Billing Accuracy, Quality Assurance, Typing, Filing, Computer Skills, Document Management, Customer Satisfaction

Industry

Hospitals and Health Care

Description

This position assists with coordination of patient care including intake, scheduling, medical records and reception work. * Data enters patient information into the electronic health record (EHR); * Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patient’s schedules; * Reviews medical record for completeness and is proactive to retrieve any missing information; * Attaches documents related to patient files received via fax, scan or mail into the EHR; * Monitors aged unsigned provider orders and submits requests for these to be signed to providers and tracks them closely per regulatory requirements; * Receives and responds to written and verbal requests for medical records, transports/transfers records to requesting area; * Reviews Face-to-Face and referral documentation for completeness/adequacy per regulatory requirements; * Answers and transfers phones quickly and efficiently; * Uses EHR to obtain and update patient demographic data accurately; * Processes incoming/outgoing mail and faxes as needed; * Assists management with typing, filing and computer related tasks as needed; * Files, prints, faxes, copies, cleans, organizes and assembles new patient folders as assigned; * Reviews patient charts for billing accuracy and follows up with any unmet requirements timely to ensure timely billing and documents appropriately; * Provides backup to other Eden team members as assigned; * Participates in information management and quality assurance performance improvement (QAPI) activities; Qualifications * High school diploma or equivalent required * General clerical, data entry and excellent organizational skills * Healthcare experience preferred. Medical terminology desired. * EHR medical record documentation experience preferred * Able to communicate effectively in English verbally and in writing * Working knowledge of computer software programs * Valid driver’s license and reliable transportation * Able to pass criminal background check and national sex offender clearance * Must be able to physically report to administrative office for entire shift. This is not a remote position.

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Responsibilities

The Home Health Office Support Specialist assists with coordination of patient care, including intake, scheduling, medical records, and reception work. Key tasks include data entry into the electronic health record, coordinating patient schedules, and ensuring the completeness of medical records.