Alpha Home Health & Hospice is seeking an experienced full-time Home Health Scheduling Coordinator for our Everett, WA office! We are looking for someone just as passionate as we are about providing life-changing service.
This is either a hybrid role locally or a fully remote role, with one week required training in our Everett, Washington offices. We will cover all travel and accommodation costs.
We are unable to hire in the following states: Maine, New York, Massachusetts, Connecticut, New Hampshire and Hawaii.

• Must be able to work Monday through Friday, 8:30 am to 5 pm PST. No exceptions to this availability requirement.
• Ensures optimum staffing and scheduling solutions by maintaining staff demographics, skill sets, availability, and productivity levels
• Interface with contract, clinical, and office staff with a focus on collaboration and positive working relationships
• Serves as the primary responder to all inbound calls and inquiries
• Provides excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Assist intake and serve as administrative support for all office, clinical, and marketing staff
• Communicates effectively and professionally regarding coordination of care expectations
• Educates and enforces deadlines, schedule updates, and workflow requirements
• Supports office workflow through cross-training in medical records, intake, and other administrative tasks