Home Loan Processing Assistant Manager at STCU

Liberty Lake, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Feb, 26

Salary

8829.08

Posted On

06 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Loan Processing, Training, Coaching, Compliance, Auditing, Team Development, Customer Service, Continuous Improvement, Relationship Building, Problem Solving, Growth Mindset, Empathy, Microsoft Office, Encompass LOS, Real Estate Lending

Industry

Financial Services

Description

Company Description STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams. STCU offers excellent benefits: • Paid time off—plus 11 paid holidays! • Medical, dental, vision and life insurance • Training and career development • Success sharing plan • 401(k) matching contributions • Tuition reimbursement An overview of the benefits can be found here or here: https://stcu.org/here-for-good/about-stcu/careers/benefits Salary range: $6,500- $8,829.08 per month (Target range: $6,500 to $7,083.33 per month DOE) Job Description Position Overview: The Home Loan Processing Assistant Manager position provides support to the Home Loan Operations Manager by overseeing and leading the day-to-day activities for the Home Loan processing function. This position will ensure that the Processing team performs in alignment with credit union goals, objectives and core values, which include the delivery of excellent service to our membership. Core Job/Requirements/Outcomes Serve as a leader and mentor to the loan processing team by providing training and coaching, employee development and helping the team members grow including taking a global approach in training and helping those in other areas to be successful, Support STCU’s strategic goals and fulfill department goals and objectives by ensuring loans from all delivery channels are processed in a timely and efficient manner, aligned with service level expectations. Ensure optimal results in compliance and audits by partnering with Internal Audit and/or compliance and holding processing staff accountable for regulatory, investor and organizational policies. Core Leadership Principles Lead by example by aligning actions with shared values. Embrace and communicate organizational direction by enlisting others in a common vision in support of organization values, goals and decisions. Effectively lead organizational change by demonstrating and fostering a growth mindset by inspiring your team to do things differently, seizing opportunities, working through challenges and persevering toward a better future. Lead performance by providing direction and delegation to create a climate where people are motivated to do their best. Encourage the heart by exhibiting empathy, actively listening and celebrating to cultivate team engagement. Other Essential Functions Collaborate with key leaders and individuals by building professional relationships, creating synergy between each function of the operations team and ensuring successful outcomes. Partner with Continuous Improvement to establish and maintain standards within areas of operation. Ensure team members are following the established process/workflows. Qualifications Qualifications Education Associate’s Degree required. Bachelor’s degree in business, finance, or related field preferred. Directly related work experience may substitute for the degree requirement. Certifications Notary Public License is preferred. Job Experience Minimum of three years successful progressive real estate lending and processing experience preferred. Minimum of one-year successful leadership experience in a loan production environment required. Advanced knowledge of industry regulations, compliance standards, and basic products and services required. Software Skills Experience working in Encompass LOS or similar loan origination system preferred. Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams. Physical Demands Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations. Work Conditions Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment. Other Perform additional duties as assigned for the efficient operation of the department and the organization. Additional Information Please review our website for more information at www.stcu.org/careers.

Responsibilities

The Home Loan Processing Assistant Manager oversees the daily activities of the Home Loan processing function and ensures alignment with credit union goals. This role includes mentoring the processing team and ensuring timely and efficient loan processing.