Home Loan Specialist at Bank of New Zealand

Papakura, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Home Lending, Customer Service, Communication, Attention to Detail, Problem Solving, Agile Environment, Financial Solutions, Complex Lending

Industry

Banking

Description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. Mō te Tūranga | About the Role As a Home Loan Specialist you will provide high quality advice and solutions across our range of great products with a focus on customers with home lending. You will take the time to understand your customers' needs and goals assessing and completing complex lending, supporting them in a truly meaningful way. This role can be based from either the BNZ Pukekohe Branch or BNZ Takanini Branch. What is the most exciting thing about this opportunity? This role is all about helping New Zealanders 'find a way' to achieve their financial goals and dreams. From owning their first home to supporting their next life stage this is a great opportunity to make a difference in your local community. You'll have the opportunity to learn and develop your skills further in banking and we want to help you become one of our future lenders, and eventually establish yourself as the go to for complex lending requirements. What is the most challenging thing about this opportunity? The most challenging part of the role is also one of the most interesting; it's a broad role being an expert for our customers on a variety of products and help them navigate their personal situations. We work in an extremely fast paced environment, so being able to learn quickly, adapt and have a good attention to detail while putting the customer at the heart of everything you do will be key. What attributes will this person have in order to be successful? You'll bring a minimum of 12-18 months home lending experience, whether that be within Banking of another financial services organisation. You'll understand the whole end to end process with home lending, while also demonstrating that you are calm, communicative, and level-headed. What is the team culture and environment like? BNZ is incredibly inclusive, welcoming, and supportive. We value ambition, a drive for helping our customers achieve their goals, whilst also being focused on your own personal growth! Our teams are highly diverse and come from a wide range of backgrounds, but what connects us is our passion for delivering exceptional customer service. If you put customers first, we know you'll thrive at BNZ. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 04 November 2025 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

As a Home Loan Specialist, you will provide high-quality advice and solutions focused on home lending. You will assess and complete complex lending while understanding your customers' needs and goals.