Home Loans - Post Closing, Assistant Vice President at Morgan Stanley

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mortgage Experience, Client Interaction, Loss Mitigation, Project Management, Analytical Skills, Organizational Skills, Communication Skills, Insurance Documentation, Regulatory Knowledge, Collaboration, Presentation Skills, Self-Starter, Time Management, MS Office Proficiency, Cross-Functional Relationships, Problem Solving

Industry

Financial Services

Description

Post Closing (servicing) escalations that fall outside the scope of our Servicing vendor. These are highly complex scenarios where detailed client interaction is required, i.e.: co-op modifications, easements, vesting changes, etc.) Servicing Concierge support for extraordinary events (such as natural disasters) where proactive client outreach and multiple client interactions are required (i.e.: loss draft claim process for a total home loss). Collaborate on loss mitigation and work out recommendations with Servicing Oversight and Credit Risk Department. Work on post-closing projects, as required, i.e.: if there's a Quality Assurance finding, an Audit finding, or other control gaps or risk identified. As needed, help develop effective and meaningful presentations & project update materials suitable for stakeholders, business partners and project participants regarding topical projects, including project progress, recommendations/decisions. Maintain working knowledge of applicable mortgage servicing regulations (e.g., RESPA, TILA). 3 - 5+ years of relevant mortgage experience Extensive knowledge of mortgage industry, including servicing. Deep understanding of insurance documentation, requirements, and risk implications. Proven track record of running strategic projects & production functions Eligible for employment with an FDIC-insured institution Strong analytical, organizational, and communication skills. Ability to present to senior leadership, regulators and auditors Preferred system knowledge of Mortgage Cadence and Black Knight Ability to interact directly with Clients, our Servicing Team, and our Private Bankers as required, on the initial escalation of new issues Possess depth of mortgage product knowledge, from originations through servicing Ability to collaborate and build strong cross functional relationships (in particular across control partners) Strong communication skills, both written and verbal, and interpersonal skills required. Self-starter with a strong sense of ownership; ability to manage time, prioritize and plan accordingly. Proficient in the use of a variety of systems; including MS Office (Word, EXCEL, Outlook, PowerPoint). Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

The role involves managing post-closing escalations and providing support during extraordinary events, requiring detailed client interactions. Additionally, the candidate will collaborate on loss mitigation and work on post-closing projects as needed.