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Home Service Field Coordinator at European Service At Home Inc
Palatine, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

22.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Delegation, Computer Skills, Problem-Solving, Risk Assessment, Training, Coordination, Client Relations, Employee Relations, Teamwork

Industry

Hospitals and Health Care

Description
Description European Service at Home (ESAH) is a well-established large large-sized family services company. We provide the hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to set up client appointments and coordinate their schedule for the day. The right candidate will also travel throughout towns to conduct in-home visits at each client’s home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs. Bilingual is a plus Start rate: $21-22 (BOE) Requirements Job duties: Serves as a resource for technical questions, applications, and problem-solving Insures client and employee safety, assesses possible risks, and works on their prevention Makes home visits, as necessary, to provide hands-on training and assistance Personally substitutes HCA, if necessary Maintains professional, friendly, courteous, caring relationships and atmosphere with all staff members, clients, and employees Works in a team to ensure the accomplishment of the company's goals Qualifications: Excellent communication skills in English Bilingual is a plus, but not mandatory Must have a vehicle Ability to Delegate A high school diploma or a general education diploma Willingness to substitute caregiver Basic computer skills Some office experience BENEFITS: Working in a friendly team environment with a collective Diversity Program Job Training Medical, Dental, Vision, and Life Insurance Vacation & Paid Time Off Paid Holidays Bereavement Leave
Responsibilities
The Home Care Service Representative coordinates client appointments and schedules from the office, and travels to client homes to monitor service quality and assess care plan adequacy for Home Care Aides.