ABOUT US

At Apollo Home Healthcare, we provide high-quality, person-centred care to people in the comfort of their own homes. Every individual we support has unique needs – we tailor every care package to them, building a compassionate and skilled team around their requirements.
We live and work by the 6 Cs: Care, Compassion, Competence, Communication, Courage, and Commitment – and we’re looking for people who share those values.

ABOUT THE ROLE

In this pivotal role, you’ll be responsible for the planning, coordination, and ongoing management of care packages, ensuring seamless service delivery to our valued clients.
You will be based at your local Apollo Home Healthcare office in Albrighton, but at times, travel across the West Midlands & Shropshire regions will be required.

KEY RESPONSIBILITIES INCLUDE:

• Act as the first point of contact for our clients, their families, and healthcare professionals
• Effectively manage rotas for your care teams, responding efficiently to any day-to-day changes
• Monitor care delivery to ensure it meets individual care plans and quality standards
• Actively participate in multi-agency meetings with Integrated Care Boards (ICBs), advocating for client needs and contributing to care planning decisions
• Support the out-of-hours on-call service on a 1 in 8 rota basis – with no requirement for hands-on care. When covering a weekend, you’ll receive an additional day off the following week to support a healthy work-life balance.