Homeless Outreach Specialist II at Interfaith Community Services INC

Oceanside, California, United States -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

32.95

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outreach, Crisis Intervention, Case Management, Client Advocacy, Collaboration, Communication, Organizational Skills, Data Entry, Problem Solving, Cultural Competence, Trauma Informed Care, Bilingual, Mental Health Services, Substance Use Disorder Services, Community Engagement, Record Keeping

Industry

Non-profit Organizations

Description

Description About Interfaith Community Services: As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts more than?20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support. Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually. If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission! What You'll Do: In the Homeless Outreach Specialist II role, you’ll deliver field-based outreach, short-term crisis intervention, and case management services to individuals experiencing homelessness who have Substance Use Disorders (SUD) and Serious Mental Illness (SMI). The Homeless Outreach Specialist serves the North County region, connecting individuals to housing, healthcare, and other essential supportive services through targeted outreach and brief case management. The role includes participating in and supporting case conferencing to ensure clients with ongoing treatment needs are effectively linked to appropriate community-based programs. The specialist works collaboratively with an interdisciplinary team that includes behavioral health clinicians, clients, outreach workers, community partners, program leadership, and staff to coordinate comprehensive care and support. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conducts outreach and engagement with individuals experiencing homelessness Identifies, engages and links underserved populations with SUD and behavioral health services Provides direct services to homeless clients and families, which include: intake, assessment, referrals and case management as well as client advocacy with the goal of supporting self-sufficiency Outreach teams will employ a regionalized, neighborhood-based model to build collaborative relationships with unhoused individuals as well as community stakeholders Provides direct services to clients including short term counseling, crisis intervention, and linkage with longer term services Participates in outreach events for the purpose of engagement and client linkage Participates, when appropriate, in case conferences for clients receiving counseling services Develops and maintains effective relationships with mental health providers to ensure that clients with ongoing treatment needs are successfully transferred to longer term services Maintains accurate records and files and prepares reports as required by funders and agency administration Enters data into the regional Homeless Management Information Systems (HMIS) client database, the Coordinated Entry System (CES) and/or other electronic data systems as required by funders and Interfaith Monitors compliance with grant and contract requirements. Makes recommendations to supervisor regarding any program changes needed to meet grant benchmarks Ensures the confidentiality of client information and health records Meets regularly with supervisor and participate in agency meetings and staff trainings Provides trauma informed and culturally competent client services Performs additional duties as assigned Requirements Who You Are: You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll: Master's Degree, required Clinically Licensed or Licensed Eligible (ASW, AMFT, APCC), required 1+ years of experience working in a Social Services, Nonprofit or related setting, required 1+ years of providing case management services, preferred Experience working with severely mentally ill, medically fragile, and homeless populations, required Bilingual (English/Spanish), preferred SKILLSETS / ADDITIONAL REQUIREMENTS Ability to establish and maintain professional boundaries with clients Ability to identify problems, and research and recommend solutions Demonstrated strong working knowledge of resources in North County San Diego Must have excellent written and verbal communication skills Must be highly organized and demonstrate attention to detail Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints Demonstrated experience working with a collaborative team Working Knowledge of MS Office (Word, Excel, and Outlook) WORKING CONDITIONS / PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Must be able to perform work in both indoor and outdoor settings Must have the ability to sit for long periods of time, stand, walk, bend, and kneel on a frequent basis May be subjected to adverse conditions, including contact from hostile people Low to moderate exposure to contagious diseases (hepatitis, HIV, tuberculous, etc.) Low to moderate exposure of unpleasant and noxious fumes, odors, dust, temperatures, noise and inclement weather Occasionally lifts, carries and balances objects weighing up to 30 pounds Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking Occasionally is required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace Must be able to communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins The noise level in the work environment is usually low Location: Onsite/Oceanside Hours: Monday-Friday: 8am-5pm Hourly Rate: $30.12-$32.95 EMPLOYMENT BENEFITS Paid Time Off Paid Holidays – 13 scheduled Flexible Work Schedules Medical, Dental, and Vision Insurance AD&D / Group Life Insurance Flexible Spending Accounts – Medical and Dependent Care Matched 401(k) Retirement Plan Early Release Days! Work Anniversary Bonuses Tuition Reimbursement and Public Service Loan Forgiveness Eligibility Employee Assistance Plan (EAP) Home Ownership Assistance Program Casual Work Environment Professional Growth and Career Development Opportunities Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.

Responsibilities

The Homeless Outreach Specialist II will conduct outreach and engagement with individuals experiencing homelessness, providing crisis intervention and case management services. The role involves connecting clients to essential services and collaborating with an interdisciplinary team to ensure comprehensive care.