HOMELESSNESS RESOLUTION CONNECTIONS SPECIALIST at Denver Rescue Mission

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

27.0

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Connections, Case Management, Relationship Building, Resource Development, Data Gathering, Database Maintenance, Workflow Creation, Confidentiality, Professional Ethics, Analytical Skills, Problem-Solving, Interpersonal Skills, Cultural Competency, Trauma-Informed Care, Communication, Time Management

Industry

Non-profit Organizations

Description

Description Hiring Range: $25.12 - $27.00 per hour, based on qualifications and experience. BENEFITS AND PERKS: Comprehensive health plans include medical, dental and vision benefits. Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day. Tuition reimbursement and child adoption benefits. Employer paid term life insurance, long-term disability, AD&D. Health savings account with generous employer contribution. Flexible spending accounts. Paid parental and bereavement leave. 401(k) with up to 5% company match. Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide POSITION SUMMARY The Homelessness Resolution Connections Specialist (HRCS) is responsible for vetting, developing, organizing, and maintaining community connections for our Homeless Resolution Team (HRT) as well as performing contract duties as assigned. This position will acquire and maintain knowledge and understanding of homelessness resolution strategies and rehousing systems, cultivating collaborative relationships with key community resource providers and translating these connections into accessible and usable resources for HRT staff. The HRCS will ensure that clarity and cohesion exist between HRT staff and connections to community resources, facilitating the movement of clients through our systems towards housing stability. RESPONSIBILITIES Maintains the relationships necessary in community and across DRM to ensure DRM’s case management efforts reflect a real-time understanding of broader re-housing efforts, availability, requirements, and protocols. Develop and maintain relationships with resource providers in the Government, Medical, Behavioral Health, Housing, Benefits Acquisition, Employment, Social, Legal, Disability, and Veterans fields, etc., to aid clients towards housing stability. Ensure that clarity and cohesion exist between HRT and its connection to community partnerships. Schedule may include early mornings, late evenings or both. Serve as the point of contact for community providers and during special engagements at all Denver DRM locations. Ensure onsite community provider services run smoothly, questions are answered, and issues are resolved efficiently and effectively. Analyze and pursue resources to meet the needs and address barriers to housing for clients utilizing DRM services including housing resources and landlord recruitment. Develop and conduct surveys with DRM guests and clients to gather real time data and feedback on community connections and resource needs. Maintain DRM database of vetted resources for accuracy and usability by staff and clients to ensure DRM’s case planning efforts reflect a real-time understanding of resources that aid in exiting homelessness and supporting housing stability. Develop and maintain consistent formatting, presentation, and organization of community resources in various forms: computer files, digital displays, and print materials. Manage clear and consistent communication with DRM employees about community resources, including notifications of changes and updates. Create, format, edit, and follow detailed workflows incorporating multiple databases, reports, and spreadsheets. Maintain professional best practices in areas of document storage, confidentiality and professional ethics when dealing with clients and client information. Perform other job-related duties as assigned. WORKING CONDITIONS Occasional lifting up to 35 lbs., bending, and climbing stairs. Working with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to homeless populations. Possible exposure to communicable diseases. Operating in a professional office setting as well as in DRM’s shelter and transitional housing facilities. Routinely traveling to and from facilities and properties, requiring the use of mobile devices for documentation and communication. Requirements MINIMUM QUALIFICATIONS Bachelor’s degree in a related field such as: Human Services, Social Work, Communications, Marketing, etc. One year of related work experience. A combination of education and experience may be substituted. Experience directly engaging with individuals experiencing homelessness and/or housing instability preferred. Experience engaging in broader homelessness-response and rehousing systems. Must be detail-oriented with the ability to handle multiple tasks while independently following through with details. Experience collaborating with community agencies and developing strategic partnerships to serve the purpose and mission of an organization. Experience researching and developing resources and engagements serving the purpose and mission of an organization. Excellent customer service skills with the ability to interact with integrity, respect, and professionalism with a diverse group of people. Well-developed interpersonal and relationship building skills, demonstrating cultural competency and an understanding of trauma-informed care. Strong analytical and problem-solving skills. Proficiency with Microsoft Office 365 applications, especially Excel. Self-motivated with the ability to manage time independently to meet deadlines with quality work. Active Driver’s License and insurable under Denver Rescue Mission’s standards to travel to various DRM facilities, partner organizations, and housing properties. Strong written and oral communication skills. Ability to work independently and as part of a team. Ability to resolve conflict professionally and respectfully while maintaining composure under pressure. Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct. THIS JOB POSTING WILL RUN THROUGH 03/27/2026 OR UNTIL THE POSITION IS FILLED This job operates in a professional office setting as well as in DRM’s shelter and transitional housing facilities. This role routinely travels to and from facilities and properties, requiring the use of mobile devices for documentation and communication. The position requires in person one-on-one interactions with clients who are experiencing homelessness or are recently housed, both on property and off. Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.

Responsibilities

The specialist is responsible for vetting, developing, organizing, and maintaining community connections for the Homeless Resolution Team, while acquiring knowledge of homelessness resolution strategies and rehousing systems. This role ensures clarity between the team and community resources to facilitate client movement toward housing stability.