REQUIREMENTS

• Strong communication skills in English; proficiency in Spanish or other languages is an advantage.
• Previous experience in retail or customer service is beneficial but not essential.
• Basic math skills for handling transactions and inventory management.
• Excellent organisational skills with the ability to multitask effectively in a fast-paced environment.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.
• Flexibility to work varied shifts, including weekends and holidays as required. Join us in creating an outstanding shopping experience for our customers while developing your skills in a dynamic retail environment!

EXCITED TO BE PART OF OUR TEAM?

If you’re ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!
We understand that searching for a new opportunity can be challenging, so we’ve made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome - whether that’s inviting you to a pre-screen interview or letting you know that your experience isn’t quite the right fit for us at this time.
We are committed to responding to all applications within 7 working days, no matter the outcome.
Our recruitment process is straightforward:
Submit your CV.
You’ll be notified whether you’ve made it to the next stage - a pre-screen telephone interview, where we’ll share more details about the role and learn about your experience and what you’re looking for.
If you move forward, the final step is a face-to-face interview with a Store Manager.
APPLY NOW to join our team as a Homestore Retail Associate and embark on a rewarding career journey with Sterling Home.
At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You’ll have the opportunity to be part of a dynamic team dedicated to growth, excellence and innovation.
Please note, given the potential for a high volume of applicants, this vacancy may close sooner than expected. To ensure you’re considered for this exciting opportunity, we encourage you to submit your application at your earliest convenience.
Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn from one another & grow together.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: 7.5 – 15 per week

Benefits:

• Company pension
• Employee discount
• On-site parking
• Store discount

Work Location: In person
Application deadline: 12/09/202

THE ROLE

As a Homewares Retail Associate, your mission is to inspire customers and help them find products they’ll love for their homes. You’ll create meaningful, memorable shopping experiences while delivering exceptional service and driving sales. With a keen eye for presentation and a passion for homewares, you’ll play a key role in keeping the store vibrant, welcoming, and well-stocked.

YOUR KEY RESPONSIBILITIES:

Deliver warm, engaging service that leaves a lasting impression and contributes to store growth.
Handle point-of-sale transactions efficiently and accurately.
Maintain a clean, organised, and visually appealing store environment.
Keep the shop floor well-stocked and assist with inventory restocking and merchandising.
Understand and respond to customer needs, offering tailored advice and product recommendations.
Uphold company policies and procedures at all times.

RESPONSIBILITIES

• Greet customers warmly and assist them in locating products within the store.
• Provide knowledgeable information about products and services to enhance customer satisfaction.
• Engage in upselling techniques to promote additional products and increase sales.
• Maintain an organised and visually appealing merchandise display to attract customers.
• Handle transactions accurately using basic math skills for cash handling and register operations.
• Manage time effectively to ensure all tasks are completed within designated shifts.
• Uphold excellent phone etiquette when responding to customer inquiries via phone or email.
• Collaborate with team members to achieve store goals and maintain a positive work environment.