Hospice – Office Assistant & Volunteer Coordinator at Transitions Hospice

Peoria, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

22.0

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Office Administration, Volunteer Coordination, Medical Record Management, Data Entry, Scheduling, Recruitment, Documentation, Patient Coordination, Scribing, Program Management, Budget Preparation, Quality Improvement

Industry

Hospitals and Health Care

Description

Description The Heart Behind the Team At Transitions Hospice, we don't just manage care — we protect dignity, comfort, and the moments that matter most. We've reimagined hospice to be something different: compassionate, unhurried, and built around the whole person. That means every detail handled with care, every volunteer placed with purpose, and every team member supported so they can focus on what matters most — the patients and families counting on us. If you're an organized, people-first professional who wants your work to mean something beyond a to-do list, this is your role. What You'll Do As Team Assistant & Volunteer Coordinator, you'll be the operational backbone of your branch — keeping clinical teams organized, records accurate, and our volunteer program thriving. Your day-to-day includes: Office & Clinical Support Supporting staff with scheduling, faxing, phone calls, and day-to-day requests Performing data entry of patient information and keeping medical records current through timely uploads Tracking, uploading, and receiving signed orders and plan of care documentation Submitting discharge paperwork, CTI orders, and county-specific coroner forms upon admission or discharge Scheduling Face-to-Face encounters with NP/MD and maintaining spreadsheets for auditing Assisting with medical record requests and processing missed visits and coordination notes Maintaining temperature logs for refrigerators containing medications Ensuring new hires have supplies ready on their start date, coordinated with HR and IT IDG Meeting Support Assisting the QA RN and clinical leadership in preparing for IDG team meetings Serving as scribe during IDG meetings to ensure thorough and accurate documentation Volunteer Program Management Developing and maintaining a volunteer training and orientation program in collaboration with the Manager of Volunteer Services Recruiting, educating, and selecting volunteers through a minimum of three formal recruitment sessions per year Establishing volunteer service needs in partnership with patients, families, and the full hospice care team Supervising and evaluating volunteers in a timely and supportive manner Maintaining current volunteer personnel files and monthly program statistics Coordinating ongoing support and education meetings for the volunteer team Representing Transitions Hospice volunteer services to individuals and community groups Participating in budget preparation and quality improvement activities as needed Why Choose Transitions Hospice? At Transitions, no role is behind the scenes — every team member is part of the care. Our Team Assistants and Volunteer Coordinators are the glue that holds our branches together, making sure our clinical teams can focus on patients and our volunteers feel valued and prepared. We invest in the people who invest in our mission. Ready to join us? Apply today Benefits We Offer Competitive salary Medical / Dental / Vision Insurance plans Life Insurance 401(k) matching Company Equipment Paid Time Off Requirements What You Bring Bachelor's degree in an applicable field preferred; advanced degree in Human Services or equivalent experience a plus 2+ years of experience in a healthcare setting Hospice and/or volunteer coordination experience preferred Strong attention to detail with excellent organizational and documentation skills Comfortable working independently and collaboratively across clinical and administrative teams Compassion for patients, families, and volunteers navigating end-of-life care

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Provides operational and clinical support by managing medical records, scheduling, and administrative tasks for the hospice branch. Leads the volunteer program through recruitment, training, supervision, and community representation.