Hospice – Onboarding & Education Specialist at Transitions Hospice - Illinois

Elk Grove Village, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

90000.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Curriculum Development, Facilitation, LMS Administration, Compliance Reporting, Regulatory Interpretation, Adult Learning Principles, Instructional Design, Competency Validation, Project Management, Public Speaking, Root Cause Analysis, Interdisciplinary Collaboration, Hospice Clinical Knowledge, Data Analysis, Training Needs Assessment

Industry

Hospitals and Health Care

Description

Description Our people are the difference. Transitions Care is a leading hospice organization that has changed the hospice experience for patients, families, and team members. Imagine a healthcare company that provides 24/7 access to services in the comfort of the patient's home - providing the physical, emotional, and spiritual support that allows a patient to focus on living. At Transitions, you don't have to imagine! Apply now to join our team and experience the Transitions difference! The Onboarding & Education Specialist (RN) at Transitions Care is a multistate clinical education professional responsible for designing, facilitating, and continuously improving corporate new hire orientation for all clinical and non-clinical hospice staff across the organization. This role serves as the primary point of accountability for ensuring consistent onboarding experiences that align with Medicare Conditions of Participation, state-specific regulatory requirements, and organizational standards of care. In addition to orientation facilitation, this position monitors and reports on employee education completion rates across the Learning Management System (LMS), identifies compliance gaps, and partners with branch leadership to drive timely course completions. Major Responsibilities Corporate Orientation Facilitation Design, coordinate, and facilitate multistate corporate new hire orientation for all hospice disciplines including RNs, LPNs, social workers, chaplains, hospice aides, and administrative staff Deliver live (in-person and virtual) orientation sessions that integrate Medicare Conditions of Participation (42 CFR Part 418), HQRP quality measures, organizational policies, and state-specific regulatory requirements across all operating states Develop and maintain orientation curriculum, facilitator guides, participant workbooks, and competency validation tools, updating content in response to regulatory changes, survey findings, or organizational initiatives Collaborate with the Compliance, Clinical, and HR departments to ensure orientation content reflects current standards, including OSHA, HIPAA, infection control, emergency preparedness, and hospice-specific clinical competencies Coordinate scheduling logistics for orientation cohorts across multiple states, working with branch administrators and hiring managers to ensure timely onboarding of new employees Administer post-orientation competency assessments and skills validations; document results and escalate concerns to appropriate supervisors Serve as a resource and subject matter expert for preceptors and field supervisors supporting new employees during their orientation period Education Completion Monitoring & Compliance Reporting Monitor and track employee completion rates for all mandatory and elective education courses within the organization's Learning Management System (LMS) on an ongoing basis Generate and distribute weekly, monthly, and quarterly education compliance reports to branch administrators, regional directors, and senior leadership, highlighting completion rates, delinquencies, and trends by location, discipline, and course Identify employees and departments with incomplete or overdue required training and implement targeted follow-up strategies in collaboration with branch leadership to achieve timely resolution Establish and maintain dashboards or tracking tools that provide real-time visibility into organization-wide education compliance status across all operating states Assign, update, and troubleshoot course assignments, curricula, and learner records; ensure new hires are enrolled in required tracks upon hire Conduct root cause analysis on systemic completion gaps and develop corrective action plans in collaboration with branch and regional leadership Support survey preparedness by ensuring education records and completion documentation meet regulatory requirements and are audit-ready at all times Education Program Development & Continuous Improvement Assess organizational learning needs through surveys, quality data, QAPI findings, survey deficiencies, and consultation with clinical and compliance leadership Develop new education programs and update existing content in response to identified gaps, regulatory updates, or emerging best practices in hospice and palliative care Evaluate the effectiveness of education programs through post-training assessments, competency outcomes, quality metrics, and learner feedback; use data to drive program improvements Maintain current knowledge of hospice regulatory requirements across all states in which the organization operates, including Medicare CoPs and applicable state licensure regulations Represent the Education department in interdisciplinary meetings, QAPI committees, and corporate initiatives as requested. Other Items Field Support in time of staffing crisis as determined by the Chief Nursing Officer Adherence to a code of conduct conducive with Transitions Hospice policy is expected. Meet or exceed delivery of Company Service Standards in a consistent fashion. Interact with all staff in a positive and motivational fashion supporting the Company’s mission. Conduct all business activities in a professional and ethical manner. Create and maintain a professional atmosphere that is also a fun place to work. Travel can be up to 25% Benefits We Offer Competitive pay Medical / Dental / Vision Insurance plans Life Insurance 401(k) matching Company Equipment Paid Time Off Requirements Education and Experience Current, unencumbered Registered Nurse (RN) licensure required; multistate Nurse Licensure Compact (NLC) licensure strongly preferred Associate’s Degree in Nursing required; Bachelor of Science in Nursing (BSN) preferred Certification in Hospice & Palliative care (CHPN) preferred but not required Minimum 3 years of clinical experience in hospice or home health required Minimum 2 years of experience in staff education, training, or organizational development preferred Experience facilitating adult learning programs in a healthcare setting required Thorough knowledge of Medicare Hospice Conditions of Participation (42 CFR Part 418), HQRP quality measures, and hospice billing and compliance requirements Familiarity with adult learning principles (Knowles’ andragogy), instructional design methodologies, and competency-based education Strong facilitation and public speaking skills with demonstrated ability to engage diverse audiences in both in-person and virtual settings Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams); experience with LMS platforms (e.g., Relias) required Highly organized with strong project management skills and ability to manage multiple competing priorities across geographic locations Strong written and verbal communication skills; ability to translate complex regulatory requirements into accessible, actionable training content Ability to work independently with minimal supervision in a remote/hybrid environment while maintaining strong cross-functional collaboration Commitment to equity, inclusion, and culturally responsive education practices

Responsibilities

This clinical education professional is responsible for designing, facilitating, and improving corporate new hire orientation for all hospice staff across multiple states, ensuring alignment with Medicare Conditions of Participation and organizational standards. Additionally, the role involves monitoring and reporting on employee education completion rates via the LMS, identifying compliance gaps, and partnering with leadership to drive timely training completion.