Key Responsibilities1. Hospital Administration & Operations

• Manage and coordinate day-to-day hospital administrative operations.
• Ensure smooth coordination between clinical and non-clinical departments.
• Coordinate with doctors, nurses, reception, laboratory, radiology, pharmacy, and other clinical teams.
• Monitor hospital operational requirements and resolve administrative issues.
• Prepare daily, weekly, and monthly operational reports for management.
• Ensure compliance with hospital policies, procedures, and DOH requirements.
• Coordinate with department heads to ensure efficient hospital functioning.

2. Clinical Operations & Duty Roster Management

• Prepare and manage monthly duty rosters for doctors, nurses, and clinical staff.
• Coordinate duty coverage and ensure adequate staffing for clinical operations.
• Manage changes in duty rosters and coordinate replacements when required.
• Coordinate with clinical department heads regarding staffing requirements.
• Monitor clinical department attendance and operational availability.
• Ensure smooth coordination between clinical teams and hospital administration.

3. Patient Registration & Front Office Operations

• Oversee patient registration and reception activities.
• Ensure accurate entry of patient demographic and identification details into the hospital management system.
• Coordinate patient appointments, registration, and admission-related procedures where applicable.
• Monitor patient flow and ensure efficient coordination between reception and clinical departments.
• Ensure proper maintenance of patient records and documentation.
• Handle patient-related administrative concerns and coordinate timely solutions.
• Ensure compliance with patient confidentiality and hospital procedures.

4. Insurance & Billing Coordination

• Coordinate insurance eligibility verification and patient insurance-related requirements.
• Maintain knowledge of insurance procedures, approvals, and empanelment requirements.
• Coordinate with insurance companies and internal departments regarding patient coverage.
• Support the billing team with insurance-related administrative coordination.
• Follow up on insurance approvals, claims-related documentation, and pending requirements.
• Coordinate insurance empanelment applications and maintain related records.
• Ensure proper communication between clinical, billing, and insurance teams.

5. Clinical Department Coordination

• Coordinate daily administrative requirements of clinical departments.
• Support doctors and nursing teams with operational and administrative requirements.
• Coordinate with laboratory, radiology, pharmacy, and other departments for smooth patient services.
• Ensure timely communication between clinical teams and hospital management.
• Monitor clinical department requirements and escalate operational issues.
• Assist in implementing hospital quality and patient safety procedures.

6. Staff Attendance & HR Coordination

• Prepare and verify monthly attendance records for all clinical and administrative staff.
• Collect attendance information from relevant departments and ensure accuracy.
• Submit monthly attendance reports and timesheets to the HR department within the designated timeline.
• Coordinate with HR regarding attendance discrepancies and staff-related administrative matters.
• Maintain accurate attendance and operational records.

7. DOH & Regulatory Compliance

• Handle administrative submissions and correspondence through DOH Abu Dhabi portals.
• Prepare and send official emails regarding licensing, approvals, and operational requirements.
• Maintain records of regulatory documentation and submissions.
• Coordinate with relevant departments for DOH inspection requirements.
• Support hospital compliance with applicable healthcare regulations.

8. Management Reporting & Coordination

• Prepare operational reports and updates for hospital management.
• Coordinate departmental meetings and follow up on action points.
• Monitor pending administrative and clinical operational requirements.
• Support management in improving hospital workflow and service efficiency.
• Perform other duties assigned by hospital management.

Required Qualifications & Skills

• Bachelor's degree in Hospital Administration, Healthcare Management, or a related field.
• Minimum 2 years of experience in hospital administration or healthcare operations.
• Knowledge of clinical department coordination and hospital workflows.
• Experience in preparing duty rosters for doctors and clinical staff.
• Knowledge of patient registration and hospital management systems.
• Working knowledge of insurance eligibility, approvals, and billing coordination.
• Knowledge of DOH Abu Dhabi portals and healthcare regulatory procedures.
• Strong communication, coordination, and organizational skills.
• Proficiency in MS Office, especially Excel and Word.
• Ability to manage multiple hospital administrative responsibilities.

Key Performance Areas (KPIs)

• Efficient hospital administrative operations.
• Accurate and timely preparation of duty rosters.
• Smooth patient registration and coordination.
• Effective insurance coordination and follow-up.
• Timely completion of clinical administrative requirements.
• Accurate monthly attendance preparation and submission to HR.
• Compliance with hospital policies and DOH requirements.
• Effective coordination between clinical and administrative departmen

Key Responsibilities1. Hospital Administration & Operations

• Manage and coordinate day-to-day hospital administrative operations.
• Ensure smooth coordination between clinical and non-clinical departments.
• Coordinate with doctors, nurses, reception, laboratory, radiology, pharmacy, and other clinical teams.
• Monitor hospital operational requirements and resolve administrative issues.
• Prepare daily, weekly, and monthly operational reports for management.
• Ensure compliance with hospital policies, procedures, and DOH requirements.
• Coordinate with department heads to ensure efficient hospital functioning.

2. Clinical Operations & Duty Roster Management

• Prepare and manage monthly duty rosters for doctors, nurses, and clinical staff.
• Coordinate duty coverage and ensure adequate staffing for clinical operations.
• Manage changes in duty rosters and coordinate replacements when required.
• Coordinate with clinical department heads regarding staffing requirements.
• Monitor clinical department attendance and operational availability.
• Ensure smooth coordination between clinical teams and hospital administration.

3. Patient Registration & Front Office Operations

• Oversee patient registration and reception activities.
• Ensure accurate entry of patient demographic and identification details into the hospital management system.
• Coordinate patient appointments, registration, and admission-related procedures where applicable.
• Monitor patient flow and ensure efficient coordination between reception and clinical departments.
• Ensure proper maintenance of patient records and documentation.
• Handle patient-related administrative concerns and coordinate timely solutions.
• Ensure compliance with patient confidentiality and hospital procedures.

4. Insurance & Billing Coordination

• Coordinate insurance eligibility verification and patient insurance-related requirements.
• Maintain knowledge of insurance procedures, approvals, and empanelment requirements.
• Coordinate with insurance companies and internal departments regarding patient coverage.
• Support the billing team with insurance-related administrative coordination.
• Follow up on insurance approvals, claims-related documentation, and pending requirements.
• Coordinate insurance empanelment applications and maintain related records.
• Ensure proper communication between clinical, billing, and insurance teams.

5. Clinical Department Coordination

• Coordinate daily administrative requirements of clinical departments.
• Support doctors and nursing teams with operational and administrative requirements.
• Coordinate with laboratory, radiology, pharmacy, and other departments for smooth patient services.
• Ensure timely communication between clinical teams and hospital management.
• Monitor clinical department requirements and escalate operational issues.
• Assist in implementing hospital quality and patient safety procedures.

6. Staff Attendance & HR Coordination

• Prepare and verify monthly attendance records for all clinical and administrative staff.
• Collect attendance information from relevant departments and ensure accuracy.
• Submit monthly attendance reports and timesheets to the HR department within the designated timeline.
• Coordinate with HR regarding attendance discrepancies and staff-related administrative matters.
• Maintain accurate attendance and operational records.

7. DOH & Regulatory Compliance

• Handle administrative submissions and correspondence through DOH Abu Dhabi portals.
• Prepare and send official emails regarding licensing, approvals, and operational requirements.
• Maintain records of regulatory documentation and submissions.
• Coordinate with relevant departments for DOH inspection requirements.
• Support hospital compliance with applicable healthcare regulations.

8. Management Reporting & Coordination

• Prepare operational reports and updates for hospital management.
• Coordinate departmental meetings and follow up on action points.
• Monitor pending administrative and clinical operational requirements.
• Support management in improving hospital workflow and service efficiency.
• Perform other duties assigned by hospital management.

Required Qualifications & Skills

• Bachelor's degree in Hospital Administration, Healthcare Management, or a related field.
• Minimum 2 years of experience in hospital administration or healthcare operations.
• Knowledge of clinical department coordination and hospital workflows.
• Experience in preparing duty rosters for doctors and clinical staff.
• Knowledge of patient registration and hospital management systems.
• Working knowledge of insurance eligibility, approvals, and billing coordination.
• Knowledge of DOH Abu Dhabi portals and healthcare regulatory procedures.
• Strong communication, coordination, and organizational skills.
• Proficiency in MS Office, especially Excel and Word.
• Ability to manage multiple hospital administrative responsibilities.

Key Performance Areas (KPIs)

• Efficient hospital administrative operations.
• Accurate and timely preparation of duty rosters.
• Smooth patient registration and coordination.
• Effective insurance coordination and follow-up.
• Timely completion of clinical administrative requirements.
• Accurate monthly attendance preparation and submission to HR.
• Compliance with hospital policies and DOH requirements.
• Effective coordination between clinical and administrative departmen