Hospital Admissions Coordinator- Full Time at KVC Health Systems

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Intake Coordination, Crisis Intervention, Trauma-Informed Care, De-escalation, Electronic Health Records, Microsoft 365, Patient Assessment, Care Coordination, Multitasking, Problem Solving, Communication, Organization, Time Management, Confidentiality, Interpersonal Skills, Customer Service

Industry

Individual and Family Services

Description

Admissions Coordinator Full Time St. Louis, MO, US Join Us to Build Healing and Hope Together! As leaders in children’s mental health and wellness, St. Louis Children’s and KVC Health Systems Youth Mental Health Care have partnered to create one of the nation’s most innovative and transformative youth mental health and wellness campuses. The partnership includes a 77-bed acute care hospital and outpatient programs. Located on the KVC Missouri Children’s Mental Wellness Campus conveniently located in Webster Groves, Missouri, the peaceful environment and broad continuum of care allow children and families to access the appropriate level of treatment throughout their healing experience. The new campus is slated to open in late 2026. Learn more at stlouischildrenskvc.org. Join us and be a part of this journey of healing and hope for thousands of children and teens. Job Summary Entry-level remote position supporting vulnerable populations by managing incoming calls and coordinating referrals to appropriate levels of care. Responsibilities include assessing eligibility for placement, communicating with referral partners and guardians, and providing trauma-informed support, including de-escalation when needed. Requires multitasking across systems, navigating EHRs, and collaborating with internal and external teams to ensure timely, accurate outcomes. Ideal for candidates with strong communication, organization, and problem-solving skills who can work independently in a fast-paced environment. Minimum Requirements: Education: Bachelor’s degree in a relevant field (i.e. Social Work, Education, Sociology, Psychology, Counseling, Human Relations, or Criminal Justice) preferred. A high school diploma or equivalent with a minimum of two years of relevant experience (e.g., working with vulnerable populations, intake coordination, or crisis management may be considered. Licensure/Certification: Valid drivers license and auto insurance. At least 21 years of age. Experience: One or more years of related experience. Supervisory experience preferred. Preferred Experience/Skills: Preferred candidates will have at least two years working with vulnerable or at-risk populations, along with strong technical skills in Microsoft 365, cloud-based platforms, and Electronic Health Records systems. Candidates should be comfortable managing multiple digital tools simultaneously while demonstrating excellent multitasking, organization, and time management abilities. Strong verbal and written communication skills are essential, as is the ability to work independently, problem-solve, and collaborate effectively in a remote environment. Experience with crisis intervention, de-escalation techniques, and trauma-informed care is highly valued, along with a high level of attention to detail when handling intakes and patient data. Key Responsibilities * Provide respectful, inclusive interactions with clients, families, and community partners * Manage intake calls, walk-ins, and referrals; complete timely and accurate assessments * Coordinate placements or referrals to appropriate levels of care * Maintain strict confidentiality and accurate documentation in data systems * Communicate effectively with health plans, referral partners, and internal teams * De-escalate crisis situations using trauma-informed approaches * Collaborate with multidisciplinary teams to support care coordination * Navigate multiple systems (EHR, Teams, etc.) to ensure efficient workflow * Maintain clean, organized work and waiting areas * Attend trainings, meetings, and stay current on policies and procedures * Report incidents and follow organizational protocols * Deliver strong customer service while remaining professional under pressure * Support continuous improvement and contribute to a team-oriented environment * Work independently to troubleshoot issues and maintain efficient workflow in a fast-paced remote environment * Build positive relationships through strong communication, active listening, and interpersonal skills * Stay current on organizational policies, procedures, programs, and community resources * Maintain organized, professional workspaces and support daily operational needs * Participate in staff meetings, trainings, and ongoing professional development opportunities * Demonstrate professionalism, attention to detail, and commitment to diversity, equity, and inclusion Additional duties may be assigned based on organizational needs and staff qualifications. Physical & Work Environment This role involves a mix of standing, walking, and occasional lifting, along with regular use of office equipment. You’ll work in a professional office setting with moderate noise levels and occasional exposure to outdoor conditions. If you’re ready to take ownership of a critical role that keeps operations running smoothly while making a meaningful impact on people’s lives, we encourage you to apply. Benefits & More Employee benefits and culture fall under the KVC Health Systems umbrella. KVC is a family of private, nonprofit organizations that strengthen families, prevent child abuse and neglect, and help people achieve mental health wellness. Through our broad continuum of care, we are proud to be a national leader in mental health, child welfare, and health and human services transformation. At KVC, we offer a positive, supportive workplace where each person can do work they love. In fact, we’re so proud of our culture that we see it as our top competitive advantage in the health and human services field. Based on the voice of our employees, KVC has an incredible 83 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. KVC was also named #15 on Glassdoor’s Best-Led Companies 2025 list, a recognition achieved entirely based on anonymous employee reviews. In addition to being mission-driven, we offer employees an unparalleled level of flexibility, wellbeing, learning, inclusion, recognition, and rewards.

Responsibilities

Manage incoming intake calls and referrals to coordinate appropriate levels of care for vulnerable youth populations. Perform eligibility assessments and collaborate with multidisciplinary teams using trauma-informed approaches to support patient placement.