Hospital Concierge-TH 12/13 West Mother Baby Unit-Night Shift (35 hours) at NYU Langone Health

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

61078.01

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Data entry, Communication, Interpersonal skills, Problem solving, Telephone etiquette, Computer literacy, Triage, Patient record maintenance

Industry

Hospitals and Health Care

Description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health [http://nyulangone.org/], and interact with us on LinkedIn [https://www.linkedin.com/company/nyulangonehealth/?viewAsMember=true], Glassdoor [https://www.glassdoor.com/Reviews/NYU-Langone-Health-Reviews-E121521.htm], Indeed [https://www.indeed.com/cmp/Nyu-Langone-Health/reviews], Facebook [http://facebook.com/NYULangone], Twitter [http://twitter.com/nyulangone], YouTube [http://www.youtube.com/user/nyulmc] and Instagram [http://instagram.com/nyulangone]. Position Summary: We have an exciting opportunity to join our team as a Hospital Concierge-TH 12/13 West Mother Baby Unit-Night Shift (35 hours). In this role, the successful candidate Support the patient care activities of the nursing unit through maintenance of patient records, supplies, and the environment; coordinates activities with unit staff and other departments; demonstrates clear, concise, accurate and timely communications with members of the health care team, patients families and visitors; incorporates NYU Core Values in all aspects of job performance. Job Responsibilities: * Support the patient care activities of the nursing unit through timely greeting and check-in of arriving patients; * Coordinates activities with unit staff and other departments * Demonstrates clear, concise, accurate and timely communications with members of the health care team, patients, families and visitors. * Performs service functions including, but not limited to triaging/ answering calls/ * Assisting with concerns and use ofMyWall. * Works under direct supervision; incorporates NYULH Core Values in all aspects of job performance. Minimum Qualifications: To qualify you must have a High school diploma or the equivalent. Competence: Computer literacy including but not limited to keyboard facility, data entry, knowledge of email, use of hospital intranet, multiple telephone line experience and etiquette. Evidence of excellent interpersonal skills, effective communication skills both in person and on the telephone, and creative problem solving. Preferred Qualifications: Clerical, customer service, communcations-related experience desirable. Bilingual desirable. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal [https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf]. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $61,078.01 - $61,078.01 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here [https://cdn-static.findly.com/wp-content/uploads/sites/290/2017/04/pay-transp_formattedESQA508c.pdf]

Responsibilities

The hospital concierge supports patient care activities by maintaining records, managing supplies, and coordinating with unit staff. They also serve as a primary point of contact for patients, families, and visitors to ensure clear and timely communication.