Hospital Discharge Coordinator (HACR Service) – Part Time at Havering Candidate Experience Site

Romford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

33987.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coordination, Communication, Teamwork, Data Entry, Record Keeping, Liaison, Escalation, Administration, Attention To Detail, Problem Solving, IT Competency, Time Management

Industry

Government Administration

Description

Hospital Discharge Coordinator (HACR Service) – Part Time Location: Queens Hospital, Havering Service Area: Hospital Assessment and Community Review Service Salary: £31,611 - £33,987pa Contract: Permanent, Part Time, Full Time Equivalent 0.4 Closing Date: 10th April 2026 We are looking for a dedicated Hospital Discharge Coordinator to join our Hospital Assessment and Community Review (HACR) Service for the London Borough of Havering. This is a key frontline role supporting patients, families, hospital teams and social care professionals to ensure smooth transitions from hospital into the community. About the Role As the first point of contact for all hospital discharge referrals, you will play a crucial part in coordinating patient flow, supporting trusted assessor discharges, and ensuring accurate and timely recording across our systems. This is a fast‑paced, varied role ideal for someone who thrives on responsibility, communication and teamwork. Key Responsibilities Referral & Discharge Coordination * Act as the first point of contact for all hospital discharge referrals. * Support the facilitation of safe and timely discharges from acute settings into the community. * Liaise daily with hospital ward staff for patient updates and progress. * Support trusted assessor discharge pathways, ensuring no delays and smooth communication with health and social care partners. * Complete restarts of packages of care and escalate safeguarding concerns to social workers where required. * Upload and manage referral documents, care information and service requests on Havering’s client database. * Assist with new care packages and changes to existing services, working closely with brokerage teams. Data & Administrative Support * Maintain high‑quality, accurate records in line with statutory and local authority requirements. * Input referral and health documents into the local authority database, ensuring all information is current. * Provide general administrative support including minute taking, post handling, photocopying, maintaining supplies and managing telephone enquiries. * Provide basic financial information to patients regarding the local authority charging process and signpost to relevant financial teams. About You We’re looking for someone who is: * Highly organised with excellent attention to detail. * Confident communicating with hospital staff, patients, families and partner agencies. * Able to work well under pressure in a fast-paced environment. * Proactive, solution-focused and committed to high-quality service delivery. * Competent with IT systems and able to manage accurate data entry. Why Join Us? * Make a real difference in supporting patient care and safe transitions home. * Be part of a supportive, dynamic and multidisciplinary team. * Opportunities for development and progression within adult social care. * Play a key role in improving outcomes for residents across Havering. If this sounds like the right opportunity for you, we’d love to hear from you. If you require any further information, please contact Sophie Webster 📧 Sophie.Webster@Havering.gov.uk 📞 01708 433306 Please view Job Profile [https://drive.google.com/file/d/1AyDZjO9JjQfNevxF573gPww-kfhcHVjV/view?usp=sharing] here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering [https://www.havering.gov.uk/info/20207/havering_staff/831/choose_havering]. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries. Find out why you should work for Havering Council [https://www.havering.gov.uk/info/20197/jobs_-_why_work_for-us].

Responsibilities

This role acts as the first point of contact for all hospital discharge referrals, coordinating patient flow and supporting safe transitions from acute settings into the community. Key duties include liaising with ward staff, managing referral documents in the client database, and supporting trusted assessor discharge pathways.