Key responsibilities include:

• Leading and supporting nursing, clinical, reception and support teams

• Managing day-to-day hospital operations and patient flow

• Workforce planning, rostering and staffing sustainability

• Supporting a safe, positive and collaborative workplace culture

• Ensuring efficient clinical workflow between emergency and referral services

• Supporting performance management, training and staff development

• Driving service improvements and operational efficiencies

• Maintaining high standards of patient care and client experience

• Working with the leadership team on operational planning and hospital initiatives

About You

We are looking for someone who is calm under pressure, highly organised, and comfortable leading teams in a fast-paced clinical environment.

You will likely have experience managing complex healthcare or veterinary environments, with a strong focus on people leadership and operational performance.

Ideal experience includes:

• Previous experience managing a veterinary hospital, medical clinic, or healthcare facility (desirable)

• Strong leadership and team development skills

• Experience managing rostering, staffing and workforce planning

• Ability to manage competing priorities in a busy hospital environment

• Strong communication and conflict resolution skills

• Experience improving processes and operational workflows

• Financial and operational awareness