Hospital Services Coordinator at MIDWEST TRANSPLANT NETWORK INC

Westwood, Kansas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Relationship Management, Data Analysis, Strategic Planning, Presentation Skills, Team Collaboration, Organizational Skills, Problem Solving, Knowledge of Donation Process, Education and Training, Report Writing, SWOT Analysis, Operational Record Maintenance, Advocacy, Leadership, Detail Oriented

Industry

Hospitals and Health Care

Description

Job Details Job Location: MTN Westwood - Westwood, KS 66205 Position Type: Full Time Job Category: Health Care Responsible for the implementation of hospital support services such as referral tracking, strategic planning, relationship management and delivery of educational programs in assigned hospitals. ESSENTIAL JOB FUNCTIONS HOSPITAL SERVICES Maintains hospital services operational records and reports. Maintains and develops effective working relationships with hospital contacts and physicians. Maintains current knowledge of hospital structure, inter-relationships between departments and functions. Knowledge of federal and state laws/ regulations related to the donation process and assist hospitals with policy assessment and revision. Maintains in-depth knowledge of organ and tissue donation process and donor criteria including donation after circulatory death (DCD) and brain death/Death by Neurologic Criteria (DNC). Skilled in written and verbal communication considering perspective of audience to achieve purpose and goals. Ability to gather, analyze and present relevant hospital data to identify critical issues and trends and develop appropriate solutions. Effectively communicates opportunities for improvement and celebrates successes with assigned hospitals. Skilled in developing and delivering presentations to large groups with ease and confidence. Collaborates with assigned hospitals to create SWOT analysis and identifies critical issues to develop effective annual strategic plans. Ability to successfully work in a multi-disciplinary team environment. Demonstrates ability to work and plan effectively with organ procurement and family services partners. In partnership with hospital leader, organizes and leads Donor Advisory Council and Donation Oversight Committee with hospital stakeholders to review outcomes, identify and work on opportunities for improvement and celebrate successes. Holds impactful and routine After Action Reviews with key physicians, hospital leaders and frontline healthcare staff. Collaborates effectively with Donation Potential Analyst to ensure comprehensive and consistent delivery of mortality data to hospitals and/or donation committees. Conducts frequent hospital rounding on open organ referrals in critical care units to assess clinical status and develop collaborative plan. Demonstrates ability to communicate sensitive information effectively with all levels of hospital staff. Advocates for the mission through celebratory, awareness and recognition events. Participates in onboarding new physicians and residents to organ donation process and provides ongoing physician education. Qualifications QUALIFICATIONS AND PHYSICAL DEMANDS Undergraduate degree in biological or social sciences, business, marketing or communications; or associates degree in conjunction with RN or other allied health licensure required. 2-3 years experience in a professional medical position or a combination of experience and education providing equivalent knowledge required. Ability to work a minimum of 40 hours per week. Required to work for extended periods of time including after MTN business hours, with few breaks. Detail oriented, organized, excellent tracking/reporting skills, effective written and verbal communication. Microsoft Office proficiency required. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy. Must have reliable transportation to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area by ground or air. Ability to lift 50 pounds and transfer short distances. Possess the ability to operate telephones, computers, and office equipment. Ability to speak and communicate clearly in order to accurately convey information in person or by phone. OSHA Category III – No exposure to bloodborne pathogens while performing assigned job duties. Home internet and wireless phone access may be required. MTN BEHAVIORAL COMPETENCIES Belonging: Intentionally connects with colleagues by embracing differences and finding commonalities to create a workplace where all employees feel safe and genuine at work. Models the philosophy that lived experiences make individuals unique by respecting and seeking to understand beliefs, values and opinions that are new or different from their own. Represents through actions and influence, the idea that diverse perspectives make MTN stronger as we serve our mission. Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths. Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions. Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately. Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential. It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position they desire, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN’s mission.

Responsibilities

The Hospital Services Coordinator is responsible for implementing hospital support services, including referral tracking and relationship management. They also conduct educational programs and collaborate with hospitals to improve organ and tissue donation processes.