Stoke City Football Club of the English Football League is looking for Hospitality and Event Hosts to support its Match Day Hospitality, including the supporters bar, and special event operations at the bet365 Stadium.
The successful applicant will be the first point of contact for meeting and greeting customers, visitors and Club personnel, ensuring they have the best possible experience. You will provide a welcoming atmosphere for all guests, always going the extra mile to ensure customer satisfaction. You will be responsible for answering queries and providing information as required. You will identify and meet the needs of customers, recognise potential complaint situations and make effective steps to avoid or resolve these situations.
The ideal candidate will be available to work evenings, which may including working past 10.00 pm, and weekends to cover matchday fixtures and other adhoc events at the bet365 Stadium.
Positions will be offered on a casual and intermittent basis. All relevant training will be provided.
This organisation is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
To apply, please complete and return the application form, which can be obtained via our website https://www.stokecityfc.com/category/job-vacancies, to Human Resources, SCFC Jobs, bet365 Stadium, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG or email to stokejobs@stokecityfc.com quoting ‘HAEH2506SCFCW’ in the subject line. Alternatively, email stokejobs@stokecityfc.com for an application form.
Closing date for applications is Friday 27th June 2025.
Stoke City Football Club endorses the principle of Equality and will strive to ensure that everyone who wishes to be involved in the Club will be treated fairly and with respect, regardless of their age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion and belief, sex or sexual orientation.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy which can be found at www.stokecityfc.com/recruitment-privacy-policy/
The Club is committed to providing access and opportunities for all members of the community to take part in without threat of intimidation, victimisation, harassment, bullying and abuse. Any person associated with the Club can be assured of an environment in which their rights, dignity and individual worth are respected and in particular, that they are able to enjoy their engagement at the Club.
Work Location: In person
Application deadline: 27/06/2025
Reference ID: HAEH2506SCFC

Please refer the Job description for details