WORKING ENVIRONMENT

We are looking for a Hospitality Assitant to join our established team in an award winning lawfirm with a first class hospitality department.

JOB DESCRIPTION

Your key responsibilities as the Hospitality Assistant will consist of:

• Ensure full area of responsibility is clean, appropriately presented and stocked at all times
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
• Operate the till point as required throughout service, ensuring correct procedures are used
• Ensure all complaint handling is dealt with professionally and in line with procedures
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

SKILLS & EXPERIENCE

The experience and knowledge we are looking for from the future Hospitality Assistant include:

• Excellent customer service
• Great team player
• Good communication skills
• Catering experience

MINIMUM LEVEL OF EXPERIENCE REQUIRED

More than 2 years
General information

• Ensure full area of responsibility is clean, appropriately presented and stocked at all times
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
• Operate the till point as required throughout service, ensuring correct procedures are used
• Ensure all complaint handling is dealt with professionally and in line with procedures
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedure