JOB DESCRIPTION

Your key responsibilities as the Hospitality Assistant will consist of:

• Ensure full area of responsibility is clean, appropriately presented and stocked at all times
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
• Operate the till point as required throughout service, ensuring correct procedures are used
• Ensure all complaint handling is dealt with professionally and in line with procedures
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures

Working Pattern: 24 hours Tue-Thurs

SKILLS AND EXPERIENCE

The experience and knowledge we are looking for from the future Hospitality Assistant include:

• Excellent customer service
• Great team player
• Good communication skills
• Catering experience

ABOUT US

At Elior we’re enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we’re committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We’ve lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our Business & Industry division, catering for those within the workplace. We’re an award-winning business and industry hospitality team, proud of our creativity and ingenuity, with a big focus on our people who are everything to us. Daringly delicious, we deliver exceptional food and service to our customers, making us one of London’s most respected and fast-growing boutique catering companies.

• Ensure full area of responsibility is clean, appropriately presented and stocked at all times
• Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
• Operate the till point as required throughout service, ensuring correct procedures are used
• Ensure all complaint handling is dealt with professionally and in line with procedures
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedure