Job role: Hospitality Assistant
Location: Central London
Salary: £14.25 per hour
Shift Pattern: Monday-Friday
Houston & Hawkes are looking for an enthusiastic, fine dining and motivated Hospitality Assistant to join our team, providing a first class service based at our client site in central London.
If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.
Our hospitality department caters for working lunches, buffets, teas & coffees as well as canapé events and functions.

HOSPITALITY ASSISTANT REQUIREMENTS:

• Previous experience as Hospitality Assistant within contract catering, 5* hotel or fine dining brasserie
• Positive attitude, professionalism and respect for others
• Passionate, friendly, diligent and a great team player
• Excellent communication and customer service skills
• Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities
• Diplomatic, with the ability to deal with confidential matters discreetly

• Delivering excellent customer service
• Assist in the preparation of tables and to ensure all cutlery and glassware is polished
• Serve all food to the highest standard
• Prepare and serve all beverages in a timely manner and to the Houston & Hawkes standard
• Keep a record of all hospitality delivered and ensure it is all collected at the stated time
• Ensure hospitality rooms are left tidy
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Monitor and maintain hygiene and cleaning standards
• Handle customer complaints with professionalism and tact