Hospitality Assistant - Sundays at Retirement Villages Group

South Oxfordshire, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Teamwork, Organizational Skills, Time Management, Enthusiasm, Adaptability, Continuous Improvement, Food Service, Beverage Service, Retail Service, Hygiene Maintenance

Industry

Real Estate

Description

We are seeking a warm, friendly, and motivated Hospitality Assistant to join our friendly team based at Thamesfield Village. This is a part-time position working Sundays 9am - 4pm, with the flexibility to cover additional shifts to cover sickness and holiday. You will play a pivotal role in delivering exceptional customer service, creating a welcoming atmosphere, and ensuring our residents, visitors, and customers have memorable experiences. Key Responsibilities: Deliver food, beverage, and retail services to RVG standards, maintaining a clean, safe, and hygienic environment. Provide residents and visitors with a warm and professional welcome, anticipating and meeting their hospitality needs. Handle enquiries, issues, and complaints courteously and efficiently, escalating when necessary. Work effectively as part of the village team to deliver high-quality service and build strong relationships with residents. Contribute ideas for improving menus, services, and operational processes. Support the achievement of food and beverage revenue targets using established systems and processes. Maintain and update personal skills, accreditations, and knowledge of industry best practices. Skills and Qualities: Excellent customer service and interpersonal skills Ability to work as part of a team and build strong relationships Strong organizational and time management skills Positive, energetic, and enthusiastic attitude Willingness to learn, adapt, and embrace continuous improvement Values We Live By: Age Well – Supporting residents to live their best lives Community – Building a sense of belonging Keep Improving – Always seeking better ways to work Invest Wisely – Making responsible choices Planet Positive – Reducing our environmental impact One Team – Supporting each other to succeed Experience and Qualifications: Job-related experience desirable but not essential Up to 1 year of general work experience delivering to standard Why Join Us: At RVG, you’ll be part of a team that values your contribution, supports your growth, and celebrates achievements while making a real difference to residents’ lives. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities

The role involves delivering food, beverage, and retail services while maintaining a clean and hygienic environment according to organizational standards. Key duties include providing a warm welcome to residents and visitors, handling inquiries efficiently, and contributing to service improvement ideas.